Samsung I5503T boot up problem?

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BevanChu

46 posts

Geek

# 100009 1-Apr-2012 13:47

Hi everyone,

When I try to boot up the phone, the Samsung logo appears for maybe half a second and then it displays a picture with a from left to right: A PC with doted lines to the left which is phone and in the middle is the yellow triangle with the exclamation mark.

I am having problems on what to do next so it would boot up normally. I've tried restarting it, taking the battery out and restarting it, download mode AMD9 mode, the whole nine yards but no luck. I need assistance please

Damager

2110 posts

Uber Geek

# 603340 1-Apr-2012 16:16

Tried booting into recovery? and then resetting data?

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uglyb0b

335 posts

Ultimate Geek

# 603347 1-Apr-2012 16:23

It sounds like it's booting into recovery mode. When it boots up with the exclamation mark on the screen, try holding down the volume up, centre button and power at the same time. This should bring up a menu that you can navigate with the volume keys. If not, take the battery out of the phone and hold volume up, centre select button and power and this should boot into recovery properly.

One of the options will be "reboot system now", select this and it should start up normally. If not, part of the rom may be corrupted and you will need to reflash the rom. This is easy enough to do, but try the first thing I suggested first.

BevanChu

46 posts

Geek

# 603355 1-Apr-2012 16:39

Tried everything. The exclamation display is different to the recovery mode. For any combination of buttons it does the same thing. Samsung display for half a second and then it stays stuck on the exclamation mark that I described above. The only way I can get out of it is to remove the battery

uglyb0b

335 posts

Ultimate Geek

# 603392 1-Apr-2012 17:54

BevanChu: Tried everything. The exclamation display is different to the recovery mode. For any combination of buttons it does the same thing. Samsung display for half a second and then it stays stuck on the exclamation mark that I described above. The only way I can get out of it is to remove the battery

The exclamation mark screen usually is recovery mode. On a lot of other models pressing the recovery button combination will get you to this screen, then pressing the combination again will get you to the menu.

If this doesn't work it sounds like something is corrupted and you may need to have the phone sent to samsung if it's within warranty period, or reflash the rom yourself if it's out of warranty.

KevinL

656 posts

Ultimate Geek

Trusted

# 603398 1-Apr-2012 18:06

I'm not sure it's recovery mode - the Galaxy 5 recovery screen looks like an Android at Work sign ("Downloading") as seen here: http://www.youtube.com/watch?v=cZhBbmto2HA

Perhaps there is an issue with the USB connector and it is incorrectly detecting (and hence failing) a PC connection of some sort? Can you post a picture of the error screen?

BevanChu

46 posts

Geek

# 603401 1-Apr-2012 18:18

Couldn't find my SLR so this is the best picture I could take. On the right is suppose to be a picture of a phone and the picture on the left is a PC with the exclamation mark in the middle. Like I said I cannot get it into any modes. If you try download mode, recovery mode it just takes you to this, and for as long as you hold onto those buttons, no results.

KevinL

656 posts

Ultimate Geek

Trusted

# 603402 1-Apr-2012 18:18

Possibly a failed flash? Does it look something like this: http://forum.xda-developers.com/showthread.php?t=966929 (different phone)

BevanChu

46 posts

Geek

# 603403 1-Apr-2012 18:19

BevanChu

46 posts

Geek

# 603404 1-Apr-2012 18:19

https://cdn.geekzone.co.nz/imagessubs/2f122fd640635d6a5d9ec2f01ee81675.jpg

BevanChu

46 posts

Geek

# 603405 1-Apr-2012 18:21

KevinL: Possibly a failed flash? Does it look something like this: http://forum.xda-developers.com/showthread.php?t=966929 (different phone)

Yeah dude that's the one, and I tried connecting to PC, doesn't recognize it and also ODIN.

KevinL

656 posts

Ultimate Geek

Trusted

# 603406 1-Apr-2012 18:25

Difficult to find much information about that particular error, but it seems to pop up as a result of an interrupted update/ROM flash. What were you doing before it happened?

If you are unable to put the phone into download mode via the usual three-button method, then the next thing I'd try is a USB jig to try to force it into download mode. Other reports (for different phones so your mileage may vary) have reported success when connecting it to KIES/Samsung Phone Manager or leaving it off with the battery out for a period. Does your PC detect it as being connected at all? Have you tried KIES?

KevinL

656 posts

Ultimate Geek

Trusted

# 603407 1-Apr-2012 18:28

A few reports here, but no clear resolution:
http://androidforums.com/samsung-galaxy-europa-5/360289-big-problem-i-need-your-help-please.html
http://androidforums.com/samsung-galaxy-europa-5/375064-samsung-gt-15503-stuck-when-downloading-firmware-upgrade.html#post3127604

uglyb0b

335 posts

Ultimate Geek

# 603473 1-Apr-2012 20:46

BevanChu: https://cdn.geekzone.co.nz/imagessubs/2f122fd640635d6a5d9ec2f01ee81675.jpg

Ah I thought you were meaning a different screen. Ignore what I said earlier, that's not recovery, it looks like the screen that comes up on some phones when they are being flashed/being written to (as posted by someone else earlier)

Your best bet would probably to be to try download mode with a usb jig as mentioned in one of the other posts.