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Topic # 111079 23-Oct-2012 15:38
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Anyone having trouble getting this app to activate? I downloaded this app from new, it texted me the code, but I got an invalid code error. I then followed the instructions and it called me with another code (one number more), but that too was rejected. When I try to get it to send me a new code, I get a page that says an error has occurred during the viber activation process, and it just loops back. It no longer sends me a code nor will phone me the code, and reinstalling the app makes no difference. There is no way to get support either from the app.

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dan

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  Reply # 705167 23-Oct-2012 15:42
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Viber is having issues today because of the Amazon hosting issues.. probably the reason

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  Reply # 705168 23-Oct-2012 15:43
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I haven't been able to use Viber all day. Keeps failing to send messages.

Edit:   Beaten to it ^

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  Reply # 705169 23-Oct-2012 15:43
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I got a text from a mate earlier saying the service was down
Was working yesterday

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  Reply # 705173 23-Oct-2012 15:54
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From Viber:

Momentarily we are experiencing some issues with service. This may affect registration, connectivity, and contact syncing. This is related to our hosting provider (Amazon) and is likely affecting many of their customers. -- Amazon is on it and we will update as soon as we know more


Seems to be fixed now though.



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  Reply # 705177 23-Oct-2012 16:22
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dan: Viber is having issues today because of the Amazon hosting issues.. probably the reason


Thanks, that could be the reason then. Will try it again in a few days.

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  Reply # 706042 25-Oct-2012 01:48
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Hi everyone,
This is an official representative from Viber. We're here to offer direct support :)

There was a temporary server problem, caused by a major problem with Amazon's hosting servers, that affected many of our users. However, all should be working fine again now. Please test Viber again and make sure all is well now

For more questions, please don't hesitate to contact me.

Best regards,
the Viber Team.



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