Vodafone - Samsung SIII Poor Reception

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Silverwolf

33 posts

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#113005 1-Jan-2013 21:27

Hey guys,

As the title says I've had absolutely shocking service in St Albans in Christchurch from Vodafone using my Samsung S3. The ironic part is that if I use my old Nokia I'll have full 3G signal....yet I'm struggling to get 2 bars of 2G with the S3.

Any ideas?

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1285 posts

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#739235 1-Jan-2013 21:36

Have you got it on UMTS and GSM or just GSM?

Other than that, have you dropped it? Sounds like it could be an antenna issue - the s3 has a bunch of connections for various antenna.

johnr

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#739241 1-Jan-2013 21:52

Sounds like a faulty handset then

Where was the S3 purchased from?

Silverwolf

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#739264 1-Jan-2013 23:17

It gets full signal in other places, maybe its a deadzone in my house but it doesn't explain why an old nokia can get full 3g... I can't hold a conversation in my room.

I got it from Smiths City, it actually just came back from being repaired after it randomly died on me. Haven't dropped it or anything.

nakedmolerat

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#739265 1-Jan-2013 23:21

Sounds like a hardware issue then...

Silverwolf

33 posts

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#739437 2-Jan-2013 17:38

Due to another drama I went back and got a completely new phone. Reception is still only at 1-2 bars here...

johnr

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#739454 2-Jan-2013 18:12

What is coverage like outside?

Silverwolf

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#739738 3-Jan-2013 14:01

In my backyard its 3 bars, only of 2g. There's a bloody cell-tower 200m away.... or supposed Vodafone cell tower.

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klyster

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#740247 4-Jan-2013 18:49

If it's any help, I visit friends in Geraldine St and Forfar St and at both places I get no or very weak reception and seems to be weakish outside as well.
I'm on Vodafone.

Silverwolf

33 posts

Geek

#740436 5-Jan-2013 16:05

So its definately not just me in this area, how do you guys think we should proceed? I'm on Cranford Street.... Vodafone needs to hear about this and resolve the problem.

jeffnz

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#740438 5-Jan-2013 16:11

Silverwolf: So its definately not just me in this area, how do you guys think we should proceed? I'm on Cranford Street.... Vodafone needs to hear about this and resolve the problem.

Johnr is from Vodafone and looks like he is aware of it

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sbiddle

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#740439 5-Jan-2013 16:13

I'm still a little lost by your answers.

You say you get full bars of 3G on your Nokia. This doesn't really make sence if you're now comparing GSM and 3G as they don't necessarily come from the same site.

freitasm

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#740444 5-Jan-2013 16:32

Are you using stock ROM on this Samsung Galaxy or have you installed a new ROM from any other sources?

johnr

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#740451 5-Jan-2013 17:08

Silverwolf: So its definately not just me in this area, how do you guys think we should proceed? I'm on Cranford Street.... Vodafone needs to hear about this and resolve the problem.

Just sounds like a low 3G coverage area and not actually a fault as such

coffeebaron

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#740462 5-Jan-2013 17:58

Silverwolf: In my backyard its 3 bars, only of 2g. There's a bloody cell-tower 200m away.... or supposed Vodafone cell tower.

So SIII is locked to 2G? Try lock to 3G. There are many 3G only sites around.

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klyster

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#740485 5-Jan-2013 19:06

johnr:
Silverwolf: So its definately not just me in this area, how do you guys think we should proceed? I'm on Cranford Street.... Vodafone needs to hear about this and resolve the problem.

Just sounds like a low 3G coverage area and not actually a fault as such

I'm guessing as much, I used to live on Geraldine Street, and had a Razor 3G phone and the reception was crud, but I never really used the 3G features so it wasn't an issue. The same place with my current phone will only get 2G/3G outside. Both houses (The other being Forfar St) are old weatherboard houses with Iron roofs, but I use my phone at a friends house in New Brighton which is from the same era and get H/H+ mainly, so I'm guessing the house construction is a minor issue.

The Forfar street house has a cell tower very close, I'm guessing it is in the shadow of the tower and may be out of reach so to speak, I don't know how true that is but it's just an uneducated guess.

It wouldn't be so bad if my friends who live there weren't so paranoid about wifi and the assumed health effects (I often joke that he had built a massive tin foil hat for his house, lol) but not being able to do stuff on a smartphone so close to the city is a bit annoying, especially seeing as just the other day, my partner was reading the news and stuff on her phone in the middle of Southland, miles from anywhere!!

First world problems I guess.... must be annoying for those who live in the parts of St Albans affected. Would a different carrier make a difference?

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