S3 "Not Registered On Network"

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Ham

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Topic # 113095 6-Jan-2013 08:38

I live in a bit of a fringe coverage area but in one room of our house my phone indicates full or almost full reception, so usually when I'm home I leave my phone in that spot. Sometimes I'll notice that my phone has been quiet for a while and when I check it it's still indicating full reception, but when I go to make a phone call I get the "Not Registered on Network" message on the screen. I then have to turn Airplane mode on then off again to get the phone working again. Is this likely to be a network fault or a handset fault? The S3 is a 2 Degrees supplied one and I'm with Vodafone... Could this also be a problem?

Cheers.

johnr

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Reply # 740555 6-Jan-2013 08:42

The handset is camping on another network, Do other handsets do it in the same location?

michaelmurfy

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Reply # 740557 6-Jan-2013 08:45

If the SIII can't get signal for a extended amount of time it will switch over to another mobile network for emergency calls. The fact there is another network with full coverage is possibly something else, have you tried the likes of 2?or Telecom to see if you can get better coverage?

It doesn't sound like anything is wrong, this is the normal nature of phones.

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sbiddle

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Reply # 740559 6-Jan-2013 08:49

Like the other two posts my pick is that your phone is in ermegency camping mode. You'll know this because it will have EMERGENCY CALLS ONLY displayed on the phone screen.

What you're describing sounds perfectly normal. On any of the 3 networks in NZ if your phone goes outside their coverage area and there is coverage from another network it will camp onto this network to allow emergency calls.

Ham

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Reply # 740569 6-Jan-2013 09:15

Thanks for the replies,
Just to clarify - Vodafone SIM, 2D Handset.
It doesn't say "Emergency calls only" It indicates that it's ready to call and is on standby like normal. I've had the S3 for about 6 months and have been having this issue for about half that time, it doesn't happen all the time, just sometimes. All the carriers have marginal coverage where I live. (15min drive West of Chch)

johnr

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Reply # 740571 6-Jan-2013 09:20

Ham: Thanks for the replies,
Just to clarify - Vodafone SIM, 2D Handset.
It doesn't say "Emergency calls only" It indicates that it's ready to call and is on standby like normal. I've had the S3 for about 6 months and have been having this issue for about half that time, it doesn't happen all the time, just sometimes. All the carriers have marginal coverage where I live. (15min drive West of Chch)

Next time you see it happen drag down the top status bar and it will advise " EMERGENCY CALLS ONLY "

Ham

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Reply # 742377 9-Jan-2013 16:44

johnr:
Ham: Thanks for the replies,
Just to clarify - Vodafone SIM, 2D Handset.
It doesn't say "Emergency calls only" It indicates that it's ready to call and is on standby like normal. I've had the S3 for about 6 months and have been having this issue for about half that time, it doesn't happen all the time, just sometimes. All the carriers have marginal coverage where I live. (15min drive West of Chch)

Next time you see it happen drag down the top status bar and it will advise " EMERGENCY CALLS ONLY "

Yes john it happened again today and you are correct on this one...

Though I don't think having to turn Flight mode on/off to get my phone to normal standby is normal behavior... I would have thought the handset should detect signal and switch back to Vodafone automatically when it becomes available again?

Ham

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Reply # 742379 9-Jan-2013 16:49

michaelmurfy: If the SIII can't get signal for a extended amount of time it will switch over to another mobile network for emergency calls. The fact there is another network with full coverage is possibly something else, have you tried the likes of 2?or Telecom to see if you can get better coverage?

It doesn't sound like anything is wrong, this is the normal nature of phones.

This particular spot in my house indicates full 2D reception and almost full to full VF reception. the S3 indicates full reception when camping also. Haven't been able to test Telecom.

michaelmurfy

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Reply # 742611 10-Jan-2013 07:36

Ham:
michaelmurfy: If the SIII can't get signal for a extended amount of time it will switch over to another mobile network for emergency calls. The fact there is another network with full coverage is possibly something else, have you tried the likes of 2?or Telecom to see if you can get better coverage?

It doesn't sound like anything is wrong, this is the normal nature of phones.

This particular spot in my house indicates full 2D reception and almost full to full VF reception. the S3 indicates full reception when camping also. Haven't been able to test Telecom.

Grab a $5 sim and give it a go :)

kiwitrc

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Reply # 742645 10-Jan-2013 09:42

Ham:
michaelmurfy: If the SIII can't get signal for a extended amount of time it will switch over to another mobile network for emergency calls. The fact there is another network with full coverage is possibly something else, have you tried the likes of 2?or Telecom to see if you can get better coverage?

It doesn't sound like anything is wrong, this is the normal nature of phones.

This particular spot in my house indicates full 2D reception and almost full to full VF reception. the S3 indicates full reception when camping also. Haven't been able to test Telecom.

I think what you are actually seeing is full Telecom reception, not sure if this is valid but next time try going into system settings, about device and status. I have not tried to verify if it shows the actual network you are camped on, or the network you are signed up to. I would expect the former.