HTC one X wifi issues. warranty?

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richms

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#119538 5-Jun-2013 11:44

Got the phone from the telecom blog so not sure what the deal is with warranty. Has it been a year already _really_?

Anyway, its doing the well documented lousy wifi reception unless I squeeze the phone between the camera and the volume buttons.

Is it likley to be covered given that 1, I didnt pay for the phone, and 2. its just over a year.

Opening it up looks risky and Im not sure what a repair place would charge.

Richard rich.ms

rmt38

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#836067 12-Jun-2013 21:28

I have had no problem connecting my HTC One X to wifi in many different locations. The tethering however, has been an interesting experience.

If the One X is lying flat and I am sitting across the room, my laptop will struggle to connect and if it does connect claims DNS problems. Some times it may work.

If the One X is standing vertically leant against something and I am sitting across the room, my laptop connects fine every time.

richms

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#836094 12-Jun-2013 22:56

It used to be fine. The fact that Bluetooth is stuffed and squeezing the phone makes it all come back makes it clear its not normal crappy performance but a fault that is well documented.

HTC want me to factory reset it and email back which I will do once I have time to back it up etc.

Richard rich.ms

dickytim

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#836119 13-Jun-2013 06:53

This is an interesting question re does an item gifted have a warranty?

Wouldn't the supplier be liable up to the original purchase price for repairs or replacement?

I wonder this as recently we received a free printer from Oki with the supply of another unit.

I have not problem with the printer but it got me thinking.

aardvarkash10

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#836414 13-Jun-2013 15:58

http://www.consumeraffairs.govt.nz/for-consumers/law/consumer-guarantees-act

dclegg

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#836417 13-Jun-2013 16:02

richms: Got the phone from the telecom blog so not sure what the deal is with warranty. Has it been a year already _really_?

Anyway, its doing the well documented lousy wifi reception unless I squeeze the phone between the camera and the volume buttons.

Interesting. I may have to investigate this further. My wifi performance has degraded significantly since I first got the phone (another TelecomTech one). At the time, I thought it was due to the JellyBean upgrade. But since then I've installed CyanogenMod, and still have the same crappy wifi range.

flawlessx92

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#837168 15-Jun-2013 11:07

my friend did send his phone to HTC for warranty and he only receive it back after a month =(