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peejayw

1841 posts

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#136244 20-Nov-2013 11:53
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My granddaughter has forgotten the pattern lock on her phone,she doesn't use it often, its for medical emergencies only. She tried what she thought was the correct pattern a number of times and now the phone wants her email address and password but her father,who set the phone up,can't remember that either !
I guess the only thing to do is reset the phone and start again with a new account but how do I reset it? Its a Samsung Galaxy Ace.




 I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.


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nitrotech
1285 posts

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  #937827 20-Nov-2013 12:11
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Here you go:

http://www.hard-reset.com/samsung-galaxy-ace-s5830-hard-reset.html



andrewNZ
2487 posts

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  #937828 20-Nov-2013 12:11
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There must be 100 "how to" sites and videos. Google is your friend.
https://www.google.co.nz/search?q=samsung+galaxy+ace+factory+reset

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