Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

209 posts

Master Geek
+1 received by user: 2

# 138165 22-Dec-2013 20:59
Send private message

I have a Huawei Ascend phone with a SD card in it.  Most of my apps (I only have a few) are on the SD card but lately I haven't been able to do any updates due to "insufficient storage" available.  

Looking at my storage info it says I have 3.68GB but only 82MB free.  It says my pictures and videos are using more than 2GB but I only have a few photos on the phone and no videos.  I have deleted almost every single photo yet the amount it says in the storage doesn't change at all no matter how many I delete.  I've taken the SD card out, I've restarted the phone - nothing changes.

Any ideas on what to try next?


Create new topic
2617 posts

Uber Geek
+1 received by user: 1287

  # 956342 22-Dec-2013 22:32
Send private message

Assuming you have the android version of the Ascend, and not the Windows version (I don't have any knowledge/experience of Windows on a phone), off the top of my head:

1. Make sure you have a big SD card in it, they are cheap nowadays (32GB can be had for $40-50 in retailers if you look, probably cheaper online)

2. Change the camera settings to save all photos and videos to the SD card and not the phone's memory? I assume you can do this - you certainly can on my Galaxy.

3. Attach the phone to your PC. Crawl through the file storage to verify how much space is free, how much is used, and what files are hogging space. Delete anything you don't need. Copy anything you need to keep but which doesn't need to be in the phone's main memory to the SD card or your PC.

4. Go to manage applications to view your installed applications. Sort by size to see which ones are taking up the most space. Try moving the bigger ones to the SD card - note: you can only do this if the developer has added support for this to their app.

5. Clear app cache data from the manage applications menu.

6. Uninstall any apps you don't need and aren't using.

852 posts

Ultimate Geek
+1 received by user: 232

  # 956353 22-Dec-2013 23:07
Send private message

The app disk usage has worked for me to find out where space is being taken up.



5236 posts

Uber Geek
+1 received by user: 1172

Lifetime subscriber

  # 956354 22-Dec-2013 23:13
Send private message

My wife and daughter had the same error with their Ascends. Pretty sure it's a bug. Have a look on xda and some of the other android forums as well. Try uninstalling the apps that won't update, and install them again from scratch. Annoying, but it usually worked.

209 posts

Master Geek
+1 received by user: 2

  # 956529 23-Dec-2013 12:08
Send private message

Thanks.  A few things for me to try.

Yes it is running on Android and I have very few apps.  My husband downloaded an app called App Manager (I think) and I have moved everything I can to the SD card so I think a bigger SD card may be the easiest option.  I certainly do not have more than 2GB of photos on my phone that my phone is trying to tell me I do.  Ultimately what I would like is a better phone lol! 

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35

Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39

TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18

E-scooter share scheme launches in Wellington
Posted 17-Jun-2019 12:34

Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51

Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47

100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35

5G uptake even faster than expected
Posted 12-Jun-2019 10:01

Xbox showcases 60 anticipated games
Posted 10-Jun-2019 20:24

Trend Micro Turns Public Hotspots into Secure Networks with WiFi Protection for Mobile Devices
Posted 5-Jun-2019 13:24

Bold UK spinoff for beauty software company Flossie
Posted 2-Jun-2019 14:10

Amazon Introduces Echo Show 5
Posted 1-Jun-2019 15:32

Epson launches new 4K Pro-UHD projector technology
Posted 1-Jun-2019 15:26

Lenovo and Qualcomm unveil first 5G PC called Project Limitless
Posted 28-May-2019 20:23

Intel introduces new 10th Gen Intel Core Processors and Project Athena
Posted 28-May-2019 19:28

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.