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1006 posts

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# 140801 20-Feb-2014 16:59
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I have a Nexus 4. I recently dropped it and smashed the screen which I replaced at considerable cost. Phone was working fine after that but recently has started acting odd. When I make a call, the screen goes off even if I don't have it near my face. I assume the proximity sensor is playing silly buggers. Holding down the lock button occasionally flashes up the screen for a split second but then it goes black again. I am unable to do anything until the person at the other end hangs up. This is particularly annoying when calling an automated service as I have to wait for it to time out and hang up on me before I can do anything.

Anyone heard of/seen this before? The repair place only had a 30 day warranty and this started happening after that typically... Not sure if it's even related but it didn't do it before that and was fine straight after so seems odd...

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n4

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  # 991285 20-Feb-2014 18:19
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Almost certainly the proximity sensor. I had exactly the same symptoms when I put a 'cover' sticker on a phone that covered the prox sensor slightly. In my case it was simply a matter of cutting back the sticker. I assume yours was damaged when the screen was replaced, or possibly just shifted slightly out of position so it is permanently 'triggered'.




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  # 991288 20-Feb-2014 18:22
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Have you tried restarting it and if that didn't fix it a factory reset? 

 
 
 
 


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# 991302 20-Feb-2014 18:39
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have a read here seems its not unusual after screen replacements



edit: 2000th post is that good or shows I have no life 




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