My Galaxy Note II Gt-N7100 isn't working and I really need your help.

Forums › Android › My Galaxy Note II Gt-N7100 isn't working and I really need your help.

stannisman

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#151682 1-Sep-2014 21:24

Hey guys, this is my first post, and I am here in dire need.

In February I purchased an ex-display model Samsung Galaxy Note 2 GT-N7100 from the PB Technologies Trademe store. It has worked perfectly for me for months, but lately it has been getting cluttered, so I decided I wanted to restore it so it feels fresh again. I went ahead and backed up my photos, contacts etc on my pc and sim respectively, then hit the Factory Restore button.

Then everything went wrong. The phone turned off to restore, but when it went back to the "Samsung Galaxy Note 2 GT-N7100" black screen, it started to flicker and wave then turned off. My heart skipped a few hundred beats. I am extremely protective of my phone and the thought that I might have ruined it for a moment scard me.

I went into recovery mode by pressing the home/power/volume down buttons, then pressed up when prompted by the Warning! screen. It is now in Odin Mode, telling me the product name (GT-N7100), then "Custom Binary Download: Yes (7 Counts)", "Current Binary: Custom", and "System Status: Custom". This means the phone was rooted, correct? It may seem ignorant, but I honestly had no idea. The icons of the root apps (or whatever they are called) probably got lost in the ton of stock apps I hide away.

Please, tell me what I can do to fix this. Can I flash a new custom firmware with Odin? Or perhaps flash the stock rom? I had a look for the New Zealand stock rom for the GT-N7100 but couldn't find anything. If either, can someone point out one I can use?

I contacted PB but this happened in the last few hours after closing time, so I don't expect a reply from them yet.

Please, if there is anyone out there who can help, you will be doing me an favor. I am so nervous and quite frankly scared about what I have done, I feel extremely foolish but if there is anything I can do, I will do it.

Thank you

Batman

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#1120012 1-Sep-2014 21:41

warning: it may or may not void your warranty with PB tech. if you are worried, don't go any further. if you are not worried, follow these steps.

1) go to sammobile.com
2) create account, then download the appropriate firmware you want (all stock) - make sure it is the correct phone model
3) download odin 3.09
4) install samsung kies
5) plug in your phone in download mode
6) make sure samsung kies is NOT running
7) start odin
8) put the zip file into the PDA column - do not touch anything else
9) hit start

cross your fingers

Batman

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#1120015 1-Sep-2014 21:42

there is a small risk of killing your phone forever, it's like trying to cross the zebra crossing - you could get hit.

if the zip file doesn't work, remove the zip bit to leave it as .tar

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#1120017 1-Sep-2014 21:43

if successful go to recovery mode and do a factory reset before using it

stannisman

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#1120118 1-Sep-2014 23:23

joker97:
2) create account, then download the appropriate firmware you want (all stock) - make sure it is the correct phone model

Thanks for your reply. I have looked on this site but I can't find a New Zealand option for the GT-N7100. Does the country matter?

Dratsab

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#1120129 2-Sep-2014 00:03

This site has links to 4.3 firmware (NZ) about halfway down and 4.1.2 firmware a little below that. If you're going to be flashing via Odin, you don't need Kies. Also, have a look on XDA and read up about resetting the flash counter. You may even want to consider using a custom ROM such as Cyanogenmod now you've hit this point anyway - get the latest firmware.

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#1120156 2-Sep-2014 01:05

www.sammobile.com/firmwares/1/?model=GT-N7100&pcode=NZC#firmware

Lego

Shop now for Lego sets and other gifts (affiliate link).

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#1120159 2-Sep-2014 01:13

hmm I cant get bbcode to work on my phoneoo

NikT

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#1120561 2-Sep-2014 16:01

Before you flash anything, try wiping data from recovery mode - the mode described in the OP is download mode, which is used for flashing with ODIN. Hold Home + Power + Volume Up (Rather than volume down) to enter recovery mode instead of download mode, then use volume keys to scroll to the clear data option, and power to select.

No need to re-flash if it's just bootlooping because the factory reset didn't complete properly.

Product Manager @ PB Tech

Smartphones @ PB Tech | Headphones @ PB Tech

stannisman

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#1120580 2-Sep-2014 16:37

Hey guys, thanks for your very helpful replies. It seems my problem has solved its self. This morning I tried turning on the phone one last time. It did the flickering thing then the screen went black, but I noticed the touch buttons were still vibrating about 2 minutes after when I touched them. So I left it for 2 minutes, and when I came back it had reset its self. It was in Chinese, so I changed the language back, tried my sim etc and everything seems to be working fine. I even tried it on AnTuTu Benchmark, and it is getting a far higher score than when I got it, strangely. This seemed a bit peculiar to me but if its working fine, then I don't want to fiddle with anything. I will jeep this bookmarked for future reference, thank you very much :)