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pauln

55 posts

Master Geek
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#154530 30-Oct-2014 21:57
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Hi guys, apologies if this has been asked before but I was wondering if anyone has had any experience with the above. Essentially the touch screen has stopped working, I've removed battery, SIM card etc and no luck. I'd rather not factory reset (daughter's phone) but will if required, cheers, Paul

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Yabanize
2351 posts

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+1 received by user: 583


  #1165385 30-Oct-2014 22:58
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Perhaps the digitizer (touch sensor) is broken or faulty. Try and back up her stuff if you can and then factory reset, but if that doesnt work then its probably broken/faulty

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