LG Nexus 5 - Calling 0800 on a contact via text window

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antaeusa

221 posts

Master Geek

#175426 29-Jun-2015 13:12

Hi,

I recently purchased a LG Nexus 5 and for a given contact I have a 0800 number. When I am within the text window it automatically adds the +64 to a number when I click on the Call icon to call. Any ideas with regards to removing that? To get around this, I had to go into Contacts and then search for the contact and ring via that because it doesn't have the +64 for it.

Thanks.

Peace
Andrew

n4

959 posts

Ultimate Geek
+1 received by user: 74

#1333376 29-Jun-2015 13:33

Update the contact in the format +64800?

Samsung Note20 Ultra, on 2degrees

antaeusa

221 posts

Master Geek

#1333378 29-Jun-2015 13:34

n4: Update the contact in the format +64800?

I don't think you can dial +64800 because that's what it tries to do and it bombs out.

antaeusa

221 posts

Master Geek

#1333407 29-Jun-2015 13:49

See image :

n4

959 posts

Ultimate Geek
+1 received by user: 74

#1333440 29-Jun-2015 14:04

antaeusa:
n4: Update the contact in the format +64800?

I don't think you can dial +64800 because that's what it tries to do and it bombs out.

Network issue then. Works on 2degrees.

Samsung Note20 Ultra, on 2degrees

antaeusa

221 posts

Master Geek

#1333443 29-Jun-2015 14:08

n4:
antaeusa:
n4: Update the contact in the format +64800?

I don't think you can dial +64800 because that's what it tries to do and it bombs out.

Network issue then. Works on 2degrees.

Strange! When I go into contacts menu and dial it with it having 0800 then it works. I am on VF.

antaeusa

221 posts

Master Geek

#1333466 29-Jun-2015 14:59

I am using Google Hangouts to send and receive text messages.

nzgeek

619 posts

Ultimate Geek
+1 received by user: 52

#1333788 29-Jun-2015 23:09

I'm pretty sure I must work with @antaeusa because the exact same problem came up with a colleague today. We managed to come up with a fix.

The problem: When you viewed someone's contact info from within Hangouts, the app would convert their local numbers into international forms. In other words, 09 => +64-9, 021 => +64-21, 0800 => +64-800...

In theory, the 0800 and +64-800 prefixes should man the same thing. They do when you're on 2degrees, but not on Vodafone.

The fix: Use Google Messenger for SMS instead of Hangouts. Messenger doesn't mess with phone numbers like Hangouts does, and the 0800 worked as expected.

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antaeusa

221 posts

Master Geek

#1333832 30-Jun-2015 07:46

nzgeek: I'm pretty sure I must work with @antaeusa because the exact same problem came up with a colleague today. We managed to come up with a fix.

The problem: When you viewed someone's contact info from within Hangouts, the app would convert their local numbers into international forms. In other words, 09 => +64-9, 021 => +64-21, 0800 => +64-800...

In theory, the 0800 and +64-800 prefixes should man the same thing. They do when you're on 2degrees, but not on Vodafone.

The fix: Use Google Messenger for SMS instead of Hangouts. Messenger doesn't mess with phone numbers like Hangouts does, and the 0800 worked as expected.

Ahh yes sir! It is me! :P

n4

959 posts

Ultimate Geek
+1 received by user: 74

#1334356 30-Jun-2015 18:12

Converting the number format is quite a useful feature when travelling overseas. Although you wouldn't be able to use 0800 from outside NZ. But good workaround for local use.

Samsung Note20 Ultra, on 2degrees

Predated

177 posts

Master Geek
+1 received by user: 23

#1334400 30-Jun-2015 19:15

just for extra info, I can call +64800 *** *** numbers from my Vodafone iPhone and they connect fine

so it maybe not a network thing