File transfer on a Galaxy S5, help needed

Forums › Android › File transfer on a Galaxy S5, help needed

peejayw

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#181231 7-Oct-2015 10:27

I am trying to remotely help someone transfer some files from their Galaxy S5 onto a USB drive using an OTG cable.
Does the S5 have a built in file transfer app or does she need to download one?
Thanks.

I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.

1eStar

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#1401827 7-Oct-2015 15:26

Yes there is one. In the app drawer, called my files.

peejayw

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#1401846 7-Oct-2015 15:51

Thanks for that, she has used that to view the files and can see the phone contents and SD card contents but the usb hard drive is not appearing even tho its connected via an OTG cable. Do we need to do anything special to make the drive show up?

I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.

Inphinity

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#1401855 7-Oct-2015 16:10

Nope, it should just work. I use it all the time. Does it detect the device - it should say something like 'USB Mass storage detected' or something on the status bar at the top momentarily after you plug the drive in. If not, I would make sure the OTG cable and USB drive are in working order.

peejayw

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#1401859 7-Oct-2015 16:12

OK, I'll get her to check thats happening then.

I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.

1eStar

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#1401943 7-Oct-2015 18:16

Some phones don't supply enough power to run some drives. This could be why she can't see it

Inphinity

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#1402010 7-Oct-2015 20:33

Oh, also what is the drive formatted in? I don't think Android supports NTFS natively (FAT32 or exFAT should be fine), but there are apps you can get for NTFS support.