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1344 posts

Uber Geek

# 181231 7-Oct-2015 10:27
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I am trying to remotely help someone transfer some files from their Galaxy S5 onto a USB drive using an OTG cable.
Does the S5 have a built in file transfer app or does she need to download one?

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1530 posts

Uber Geek

  # 1401827 7-Oct-2015 15:26
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Yes there is one. In the app drawer, called my files.

1344 posts

Uber Geek

  # 1401846 7-Oct-2015 15:51
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Thanks for that, she has used that to view the files and can see the phone contents and SD card contents but the usb hard drive is not appearing even tho its connected via an OTG cable. Do we need to do anything special to make the drive show up?


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Uber Geek

  # 1401855 7-Oct-2015 16:10
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Nope, it should just work. I use it all the time. Does it detect the device - it should say something like 'USB Mass storage detected' or something on the status bar at the top momentarily after you plug the drive in. If not, I would make sure the OTG cable and USB drive are in working order.

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Uber Geek

  # 1401859 7-Oct-2015 16:12
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OK, I'll get her to check thats happening then.

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Uber Geek

  # 1401943 7-Oct-2015 18:16
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Some phones don't supply enough power to run some drives. This could be why she can't see it

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Uber Geek

  # 1402010 7-Oct-2015 20:33
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Oh, also what is the drive formatted in? I don't think Android supports NTFS natively (FAT32 or exFAT should be fine), but there are apps you can get for NTFS support.

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