Do not download the software update for the Vodafone Smart Prime

Forums › Android › Do not download the software update for the Vodafone Smart Prime

GibbyAG

6 posts

Wannabe Geek

#182421 15-Oct-2015 09:55

A new software update for the Vodafone Smart Prime has been released

DO NOT download it. It has been bricking many people's phones. Vodafone hasn't really offered any support for the people inconvenienced. If you are looking to purchase a cell phone, I recommend you avoid the Smart Prime until this situation has been remedied.

Bee

732 posts

Ultimate Geek

#1407077 15-Oct-2015 09:58

Downloaded and installed last night. No problems at all. :)

Doing your best is much more important than being the best.

GibbyAG

6 posts

Wannabe Geek

#1407080 15-Oct-2015 10:01

Yeah, it's been working fine for most people, but a lot of people, including me, have had it bricked. I think it's probably safer to avoid the update until the problem has been fixed. I'm sure people can stay on slightly earlier firmware for a while to avoid the possibility of a brick.

johnr

19282 posts

Uber Geek
Inactive user

#1407107 15-Oct-2015 10:46

If you have issues then you return handset to place of purchase with proof of purchase and advise it happened during the latest handset update,

GibbyAG

6 posts

Wannabe Geek

#1407110 15-Oct-2015 10:48

I know, but it's still a pain to lose a phone for 2+ weeks while it's off for repair. It's safer to avoid the update until Vodafone actually fixes it.

johnr

19282 posts

Uber Geek
Inactive user

#1407114 15-Oct-2015 11:04

Has VodafoneNZ officially advised of an issue with the update?

GibbyAG

6 posts

Wannabe Geek

#1407117 15-Oct-2015 11:07

They haven't really said anything except acknowledging that the problem exists and they are "working on it".

johnr

19282 posts

Uber Geek
Inactive user

#1407119 15-Oct-2015 11:08

Who advised you this in VodafoneNZ?

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GibbyAG

6 posts

Wannabe Geek

#1407120 15-Oct-2015 11:09

Dylan on the community forums

johnr

19282 posts

Uber Geek
Inactive user

#1407123 15-Oct-2015 11:11

GibbyAG: Dylan on the community forums

Can you please provide a link then off to this

GibbyAG

6 posts

Wannabe Geek

#1407126 15-Oct-2015 11:17

Here you go

Edit: Nevermind. I dont think newbies can post links

https://community.vodafone.co.nz/t5/Android-phones/Vodafone-Smart-Prime-update-problem/td-p/190935/page/2