Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


kiwifidget

"Cookie"
3413 posts

Uber Geek

Lifetime subscriber

#183868 2-Nov-2015 07:53
Send private message

The other half's tablet has decided to pack a sad on the day he is going away on a trip.
It is stuck at the startup Samsung logo with a burst of blue dots around it.
The dots are moving but that's all it does.
We have tried the power button with Vol down to force a restart but that does not get us any further.

Does anyone know what else we can try?




Delete cookies?! Are you insane?!


Create new topic
Quinny
885 posts

Ultimate Geek

Trusted

  #1418680 2-Nov-2015 11:50
Send private message

Had a Lenovo do the same. Trowled web for reset options, fixed, error came back. Fixed again, came back. Solution in end was bin for me sadly. You need to get into the android menu somehow and clear cache, etc. Make sure the unit is off first for the reset as that makes a difference. Sorry cant help more. Maybe he can let go flat while away then try on recharge.



kiwifidget

"Cookie"
3413 posts

Uber Geek

Lifetime subscriber

  #1418880 2-Nov-2015 15:02
Send private message

Thanks, but I packed my passport and headed over the bridge to Albany where the Samsung hospital is.
They re-imaged it I think as all the data is gone, not that there was much.
They did it while I waited, to save me having to make a return trip.
In and out inside an hour, very impressed.




Delete cookies?! Are you insane?!


Quinny
885 posts

Ultimate Geek

Trusted

  #1418883 2-Nov-2015 15:07
Send private message

Great news its all fixed now and hopefully it stays that way. Mine was a many month battle of the same lockup coming back. Even changing to windows 10 did not fix.



kiwifidget

"Cookie"
3413 posts

Uber Geek

Lifetime subscriber

  #1418958 2-Nov-2015 16:20
Send private message

Quinny: Great news its all fixed now and hopefully it stays that way. Mine was a many month battle of the same lockup coming back. Even changing to windows 10 did not fix.

Nice Samoyed by the way.




Delete cookies?! Are you insane?!


BinaryLimited
796 posts

Ultimate Geek

Trusted

  #1419008 2-Nov-2015 17:08
Send private message

kiwifidget: The other half's tablet has decided to pack a sad on the day he is going away on a trip.
It is stuck at the startup Samsung logo with a burst of blue dots around it.
The dots are moving but that's all it does.
We have tried the power button with Vol down to force a restart but that does not get us any further.

Does anyone know what else we can try?


Too late, was going to say just reimage/flash it with the nz firmware.
I have one....for nearly a year now I think...so happy with it. Amazing screen and hasn't let me down (feature wise).




kiwifidget

"Cookie"
3413 posts

Uber Geek

Lifetime subscriber

  #1419023 2-Nov-2015 17:26
Send private message

BinaryLimited:
kiwifidget: The other half's tablet has decided to pack a sad on the day he is going away on a trip.
It is stuck at the startup Samsung logo with a burst of blue dots around it.
The dots are moving but that's all it does.
We have tried the power button with Vol down to force a restart but that does not get us any further.

Does anyone know what else we can try?


Too late, was going to say just reimage/flash it with the nz firmware.
I have one....for nearly a year now I think...so happy with it. Amazing screen and hasn't let me down (feature wise).

Maybe this time, but I would like to know how to do that anyway.




Delete cookies?! Are you insane?!


BinaryLimited
796 posts

Ultimate Geek

Trusted

  #1419058 2-Nov-2015 18:11
Send private message

kiwifidget:
BinaryLimited:
kiwifidget: The other half's tablet has decided to pack a sad on the day he is going away on a trip.
It is stuck at the startup Samsung logo with a burst of blue dots around it.
The dots are moving but that's all it does.
We have tried the power button with Vol down to force a restart but that does not get us any further.

Does anyone know what else we can try?


Too late, was going to say just reimage/flash it with the nz firmware.
I have one....for nearly a year now I think...so happy with it. Amazing screen and hasn't let me down (feature wise).

Maybe this time, but I would like to know how to do that anyway.


Follow the instructions below....also download the NZ version of the firmware from the instructions below.

This is me guessing you have the SMT800 version ( wifi only version ), if you have the 3g and wifi version, then download the appropriate firmware to the model you have.

http://theunlockr.com/2014/08/09/how-to-unroot-the-samsung-galaxy-tab-s-10-5-wifi/




 
 
 

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.
kiwifidget

"Cookie"
3413 posts

Uber Geek

Lifetime subscriber

  #1419072 2-Nov-2015 18:33
Send private message

Thanks Binary,

I presume those instructions are still suitable if the tablet (yes, its a SMT800 wifi only) was not rooted?




Delete cookies?! Are you insane?!


BinaryLimited
796 posts

Ultimate Geek

Trusted

  #1419075 2-Nov-2015 18:35
Send private message

kiwifidget: Thanks Binary,

I presume those instructions are still suitable if the tablet (yes, its a SMT800 wifi only) was not rooted?


Yip, same principal applies.




eracode
Smpl Mnmlst
8846 posts

Uber Geek

ID Verified
Trusted
Subscriber

  #1419411 3-Nov-2015 03:56
Send private message

kiwifidget: Thanks, but I packed my passport and headed over the bridge to Albany where the Samsung hospital is.
They re-imaged it I think as all the data is gone, not that there was much.
They did it while I waited, to save me having to make a return trip.
In and out inside an hour, very impressed.


This Samsung service echoes my experience last week when they came to our home and completely replaced the screen in our 3+ year-old 60" LED smart tv - free of charge - albeit after a bit of initial reticence and prodding by me about CGA on the phone. Really impressed.




Sometimes I just sit and think. Other times I just sit.


Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.