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krishneil

24 posts

Geek


#195842 8-May-2016 00:59
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So I just bought a new Galaxy S6 for my mother for Mothers Day. I decided to charge it up to 100% and Set it up for her ready for Sunday. 

 

As i was exploring through the apps and all, I started realising the screen showing random light horizontal lines, at first i thought it was normal. 

 

Then when I started going through apps, i started seeing all these random black or green patches near the edges of the screen. And to make things worse, when i was creating a gmail for her

 

Large rectangular dark blocks starting appearing on the screen. I managed to take some videos and snapshot what i was seeing as these were only showing for a couple of seconds everytime

 

I had ordered the phone from a company i respect called MobileStation as i've bought my S4 from them years ago and it was great. 

 

I have contacted them and am hoping for them to reply. Hopefully they choose to replace this phone as I still wouldn't want my mother having this phone if they fixed it since these issues are straight out the box and making me feel a little ripped off if i have to.

 

 

 

Below is a link to what I was seeing, can someone explain whats happened here. Ive never had a phone which has had such issues and can't seem to find anyone with straight out of the box issue like this

 

 

 

https://imgur.com/a/ZVbmK

 

 

 

 


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krishneil

24 posts

Geek


  #1548823 9-May-2016 17:58
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Great News They have offered to replace the phone and pay the postage. Will update on how it goes


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