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Topic # 196573 4-Jun-2016 21:54
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Moving my wife to her S7 from her old S5. 

 

I used smart switch, worked ok, games settings didn't come across or saved game info. 

 

She really only has 3 lots of data, and it seems it's synced into Google Play Games, and I can see her account on the old phone, but on the new phone, it's asking for a new gamer account name, and if I use her email address (Which is the one on the old device) or her name, it won't let me "sign in". it's greyed out. 

 

 

 

Any ideas?


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  Reply # 1565838 4-Jun-2016 22:00
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Never mind. In case anyone finds this, on her old device, she had not yet created a "Gamer ID" which is Googles "new" Identification System. Once I did that, it logged into her account, and transferred her games! Phew!

 

 




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  Reply # 1565839 4-Jun-2016 22:03
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Ok, well she loves "inside out - thought bubbles" but apparently there is no "in game" way to move progress. Anyone found any other way?

 

 


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  Reply # 1568125 8-Jun-2016 17:47
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networkn:

Ok, well she loves "inside out - thought bubbles" but apparently there is no "in game" way to move progress. Anyone found any other way?


 



You can backup the game to your PC using Helium (or adb if you prefer the command line), and then restore it to the new phone.

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