Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


1540 posts

Uber Geek
+1 received by user: 39


Topic # 198374 6-Jul-2016 14:25
Send private message

Just got my mum her first smartphone.  Nexus 5 (not 5X).  Upgraded to latest OS - so marshmallow.  Phone is like now a month old she's had it, bought new.  Without WiFi on, it goes from 100% battery (freshly charged) to 88% after 2hrs.  Is this normal?  The phone just sat on the table for 2hrs, no usage, the screen was never turned on ...

 

 

 

 

 

Cheers.


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
14140 posts

Uber Geek
+1 received by user: 2546

Trusted
Subscriber

  Reply # 1587154 6-Jul-2016 14:32
Send private message

That seems like a bit much. Go into settings -> battery and try to work out what's using the power. Try installing Greenify and telling it to kill any problematic background applications (Facebook). Amplify is meant to be good for rooted phones.





AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


1488 posts

Uber Geek
+1 received by user: 334


  Reply # 1587227 6-Jul-2016 17:04
Send private message

Usually the first thing to check is go to settings > battery, check which app is using the most battery. Sometimes a rogue app will prevent the phone from sleeping.
This can be confirmed by tapping on the battery graph in settings, observe whether there are breaks in the 'awake' bar graph.
Lately there have been reports of Google sync errors preventing sleep. Sometimes a reboot will solve the issue.
Apps that support IM are battery hogs eg Facebook messenger, Viber, WhatsApp, Skype etc.

121 posts

Master Geek
+1 received by user: 46


  Reply # 1587245 6-Jul-2016 18:08
Send private message

Boot into recovery and wipe cache partition.

 

Instructions on how to boot to recovery:

 

     

  1. power off the phone completely.
  2. press and hold Volume Down, Volume UP and Power buttons all at the same time.
    – don’t release the buttons.
  3. release the buttons only when the Fastboot / Bootloader Mode options appear.
    – a START text is listed at the upper part of your device’s screen,
  4. use the Volume buttons to change START to Recovery Mode option.
  5. press the Power button to select Recovery Mode.
    – after that you will see an Android robot tilted and showing a red warning sign.
  6. now, you need to press and hold POWER, and then press once the Volume Up button.
  7. the Stock Recovery Mode options will now appear on your device.

526 posts

Ultimate Geek
+1 received by user: 27


  Reply # 1587315 6-Jul-2016 21:28
Send private message

It sound a bug I've encountered (and Google knows about it). Try rebooting the phone after taking it off the charger and see if it will go to sleep (doze).

The bug I'm referring to, is a backup wakelock which keeps the phone awake. A workaround, until Google address the issue, would be to disable Google backup (of app data and WiFi passwords). OR keep rebooting the phone when you take it off the charger.

Without something like better battery stats, it's hard to pinpoint exactly what's going on, unless it is a rogue app misbehaving.



1540 posts

Uber Geek
+1 received by user: 39


  Reply # 1587541 7-Jul-2016 11:10
Send private message

Hi guys

 

 

 

How do I know when the phone is on sleep?  The screen just turns off by itself after 1 minute.

 

Looking at the battery consumption it shows:

 

WiFi 4%, Phone Idle 3%, Mobile Standby 3%, Android System 2%, Android OS 1%.  Screen 1%, Photos 1%, Laucher3 1%, Google Services 1%.  That is all.  She does have WeChat and WhatsApp but doesn't use it often. 

 

 

 

Recovery mode and wipe cache - does this wipe the phone?  It's my mum's phone I rather not if it does.  Her first smartphone, she's still learning how to use such a phone.

 

 

 

The battery graph below:

 

Dropbox link to battery graph


3372 posts

Uber Geek
+1 received by user: 652

Trusted

  Reply # 1587542 7-Jul-2016 11:12
One person supports this post
Send private message

nexus 5 has a terrible battery, mine use to go flat in about 12 hours from normal usage, nothing to heavy.  great phone, but terrible battery.




1540 posts

Uber Geek
+1 received by user: 39


  Reply # 1587544 7-Jul-2016 11:18
Send private message

Just installed Amplify.

 

Running in Background:

 

WeChat, show battery percentage, WhatsApp, ANZ, WeChat (Push).

 

 

 

May slow down the device when ...

 

Money (Msn)

 

HSBC

 

AirNZ

 

 

 

Then it says show more apps with the down arrow.


1488 posts

Uber Geek
+1 received by user: 334


  Reply # 1587591 7-Jul-2016 12:16
Send private message

As I wrote above, tap on the battery graph.

Observe whether there is breaks in the 'awake' bar

329 posts

Ultimate Geek
+1 received by user: 18


  Reply # 1587602 7-Jul-2016 12:44
Send private message

reven:

 

nexus 5 has a terrible battery, mine use to go flat in about 12 hours from normal usage, nothing to heavy.  great phone, but terrible battery.

 

 

I have one too and what he said. The battery life on the Nexus 5 is terrible.




1540 posts

Uber Geek
+1 received by user: 39


  Reply # 1587611 7-Jul-2016 13:18
Send private message

Will post again in 2hrs with the battery graph again (and tap on it).  Have charged the phone 100% and restarted. 




1540 posts

Uber Geek
+1 received by user: 39


  Reply # 1587715 7-Jul-2016 15:29
Send private message

Ok.  I have charged it up to 100%.  Power off.  Power on.  After 2hrs it shows 96%.  WiFi was turned off.  Before with WiFi off also without the restart after a 100% charge 2hrs it went from 100% to 88%. 

 

 

 

Here is also the battery graph after I tapped onto it.

 

Battery Graph after tapping.




1540 posts

Uber Geek
+1 received by user: 39


  Reply # 1587717 7-Jul-2016 15:41
Send private message

tanivula: It sound a bug I've encountered (and Google knows about it). Try rebooting the phone after taking it off the charger and see if it will go to sleep (doze).

The bug I'm referring to, is a backup wakelock which keeps the phone awake. A workaround, until Google address the issue, would be to disable Google backup (of app data and WiFi passwords). OR keep rebooting the phone when you take it off the charger.

Without something like better battery stats, it's hard to pinpoint exactly what's going on, unless it is a rogue app misbehaving.

 

 

 

Is this Settings - General - Backup and Reset - Backup my data?


526 posts

Ultimate Geek
+1 received by user: 27


  Reply # 1587882 7-Jul-2016 21:23
Send private message

rayonline:

 

tanivula: It sound a bug I've encountered (and Google knows about it). Try rebooting the phone after taking it off the charger and see if it will go to sleep (doze).

The bug I'm referring to, is a backup wakelock which keeps the phone awake. A workaround, until Google address the issue, would be to disable Google backup (of app data and WiFi passwords). OR keep rebooting the phone when you take it off the charger.

Without something like better battery stats, it's hard to pinpoint exactly what's going on, unless it is a rogue app misbehaving.

 

 

 

Is this Settings - General - Backup and Reset - Backup my data?

 

 

That sounds like the one! It's in different places on different devices/builds... for example:

 

In CM13 its in settings and in the system area > backup and reset > backup my data.

 

On my Nexus 7 (stock) it's settings > personal > backup and reset > backup my data.


970 posts

Ultimate Geek
+1 received by user: 198


  Reply # 1587924 8-Jul-2016 01:19
Send private message

I'd actually recommend downgrading it back to Lolipop.




1540 posts

Uber Geek
+1 received by user: 39


  Reply # 1588304 8-Jul-2016 15:02
Send private message

Thanks again all. Will just leave the OS.  Don't really wanna backdate the phone she barely knows how to contact people with the handset. 


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.