Cant access google account from simless phone?

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floydie

474 posts

Ultimate Geek

#201608 26-Aug-2016 12:38

ive got an old galaxy Splus that i no longer use but i want the kids to be able to play games on it.

it has NO SIM card in it but is connected to our home wifi.

when i try to log into a google account it says "user and password dont match" and i cant log in..

do you HAVE to have a sim to access your google account?

any reason it wont log on from this phone?

thecatsgoolies

414 posts

Ultimate Geek

Trusted

#1617837 26-Aug-2016 12:47

User name or PW is wrong or both

floydie

474 posts

Ultimate Geek

#1617851 26-Aug-2016 13:20

Nope. Both correct. Absolutely 100% sure of that. The wierd thing is my google avcount shows no sign of attempted logins.

gzt

17127 posts

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Lifetime subscriber

#1617853 26-Aug-2016 13:24

Try a different keyboard. Most phones have at least two preinstalled. I assisted a friend in a similar scenario. Different keyboard resolved it.

floydie

474 posts

Ultimate Geek

#1617855 26-Aug-2016 13:25

You mean a diffetent keyboard app?

freitasm

BDFL - Memuneh
79281 posts

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Geekzone

Lifetime subscriber

#1617857 26-Aug-2016 13:29

I have seem similar behaviour on a new device - the Meizu m3 Note wouldn't let me add a Google account during setup. It only allowed me access to the account when I inserted a SIM card.

gzt

17127 posts

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Lifetime subscriber

#1617924 26-Aug-2016 15:08

floydie: You mean a diffetent keyboard app?

Yeah I forget what the actual problem was but essentially the keyboard was not faithful to the input with some characters/capitalisation. It was an old phone.

floydie

474 posts

Ultimate Geek

#1617962 26-Aug-2016 16:05

Lol i cant upload another keyboard as i cant log in to the play store. :) tried with the 4x3 same deal

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itey

476 posts

Ultimate Geek

#1617963 26-Aug-2016 16:06

put sim card in, log on to account, then remove said sim card? does that work?

wellygary

8324 posts

Uber Geek

#1617964 26-Aug-2016 16:10

floydie:

ive got an old galaxy Splus that i no longer use but i want the kids to be able to play games on it.

it has NO SIM card in it but is connected to our home wifi.

Why not just leave a dead sim in it?

allan

2043 posts

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#1617970 26-Aug-2016 16:19

Odd behaviour though, I've just set up a Galaxy TAB 4 (which has a SIM slot) without a SIM card and it logged into my Google account over wi-fi without any issues.