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559 posts

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# 201682 29-Aug-2016 19:55
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Says I have a network connection error yet everything else is fine. Google forums suggest turning off preferences but i can't as I have ' a network connection error'
Stuck in a loop

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2127 posts

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  # 1619356 29-Aug-2016 22:01
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You've rebooted your phone, yea?

 

If that doesn't work, try (in order)

 

 

 

a) Clearing the cache from the Google App

 

b) Clearing all data from the Google App (Note: If you use the Google Launcher, you'll lose all your screens/icons/layouts, very annoying)




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  # 1619662 30-Aug-2016 13:46
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Thanks muppet. I think I've deleted all history in Google and Chrome, but still no go, turned off and back on again after each delete. Still no go


 
 
 
 




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  # 1619812 30-Aug-2016 18:35
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Wifi on wifi off no difference, error message still ' network connection error'

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  # 1619896 30-Aug-2016 20:44
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I'm getting this too now.

 

Seems to be some sort of Google outage.




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  # 1619903 30-Aug-2016 20:52
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I've had it for two days now and searches didn't seem to show anyone else with this issue recently, hence I approached the experts at GZ.

 

I'm glad I'm now not the only one, I've been going round in circles

 

I'll keep an eye out for a fix and post here if I find one


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  # 1619912 30-Aug-2016 21:01
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I found this reference to it.  A day old. But yea, odd.

 

It was working for me earlier today, I tried to "On Tap" something and got an error.

 

Now both On Tap and Cards give this error.

 

 

 

I'm on DP5 on my Nexus 6 - what phone do you have?

 

 

 

Edit: Lots of people complaining on the Google App reviews too... So it's not just us.


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  # 1619913 30-Aug-2016 21:02
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From what I can see a large number of people are talking about this issue in the last couple of days (on and off)

 

Being a *Google TC I can probably find out but would probably be under NDA.

 

* See post in the next few days about what a Google TC is and where I'm going in a months time.............. (I'm the only one in New Zealand as far as I know)

 

 


 
 
 
 




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  # 1619933 30-Aug-2016 21:29
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@muppet Xperia Z5 M 6.0.1
@ LennonNZ intrigued

Hope it gets sorted soon, I enjoy my cards


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  # 1619937 30-Aug-2016 21:34
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Interesting, I installed CyanogenMod on my Nexus 4 a few days ago since it has been abandoned by Google, and On Tap does not work. I assumed it was a problem with Cyanogen, but maybe not. The Now Cards still work fine though...


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  # 1620017 31-Aug-2016 06:51
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Woke up this morning and it's all working fine again.




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  # 1620048 31-Aug-2016 08:20
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muppet:

 

Woke up this morning and it's all working fine again.

 

 

 

 

YAY me too, thought my phone was broken for a while there


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  # 1620073 31-Aug-2016 09:08
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LennonNZ:

 

From what I can see a large number of people are talking about this issue in the last couple of days (on and off)

 

Being a *Google TC I can probably find out but would probably be under NDA.

 

* See post in the next few days about what a Google TC is and where I'm going in a months time.............. (I'm the only one in New Zealand as far as I know)

 

 

 

 

You should start another thread about this as I'm sure many here would be interested to hear about this.




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  # 1620164 31-Aug-2016 12:40
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......and it's gone again :-(


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  # 1620171 31-Aug-2016 12:47
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Same issue again here.

 

So, fear not, it's not just you.

 

Annoying, but I'm sure Google are working on it...




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  # 1620180 31-Aug-2016 12:53
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hopefully LennonNZ can keep us updated


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