Hi, guys.

I just got a new Toyota Prius 2016 as a work car.

My Smart Prime 6 is having issues staying connected via Bluetooth. During a phone call, it keeps on switching back to Headset Mode and then back to Bluetooth over and over again, making it impossible to have a normal conversation.

I have:

- Re-paired the phone to the car numerous times (giving it various permissions for accessing Text Messages and the Phone Book)

- Connected various other phones (iPhones, Samsung phones) and none of them has had any issue at all

- Hard-restarted the Smart Prime 6 and deleted its cache (which was one of the things I found online)

It just won't work.

I've used it in 3 previous cars (a Toyota Corolla and two Toyota Prius) with no problems at all.

As I drive a lot, I heavily rely on talking to customers while driving, so this is a serious issue for me.

I really hope someone can help me.

Thank you very much in advance.