Sony Accessories - why are they not available?

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Geektastic

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#207379 21-Dec-2016 18:25

The Sony XZ was launched in October.

The cases and the fast charger that Sony list on their website are STILL listed as 'Unavailable'.

This despite the fact that (a) the case is on sale in the UK and (b) the fast charger comes in the box with UK phones

Is it normal for us to get phones for which no accessories are available? It seems a pretty odd way to do it - people wanting cases or chargers will end up losing patience and buying third party items, and you'd miss out on sales surely?

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#1693487 21-Dec-2016 20:32

In terms of accessories, i think most people seem to buy aftrmarket ones. Sonys product range in NZ seems to have dropped off a lot over recent years. I remember the days of the old Pulse magazine that I used to be sent, and I used to regularly buy sony stuff. But I haven't had one for years, and I haven't purhcased anything sony for years. I was looking for the HDD audio component, that they sell overseas, but they don't seem to sell it here, or they did but not anymore.

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#1693500 21-Dec-2016 20:59

The Sony Australia site initially lists the quick charger UCH12W as back ordered but if you Add to Cart it says available. Over to you to try going further.

Geektastic

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#1693578 21-Dec-2016 23:02

Bung:

The Sony Australia site initially lists the quick charger UCH12W as back ordered but if you Add to Cart it says available. Over to you to try going further.

It won't let you insert New Zealand as a shipping destination...!

mattwnz

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#1693579 21-Dec-2016 23:05

Geektastic:

Bung:

The Sony Australia site initially lists the quick charger UCH12W as back ordered but if you Add to Cart it says available. Over to you to try going further.

It won't let you insert New Zealand as a shipping destination...!

NZ Post Youshop? Or perhaps a Sony store, although they closed down the Wellington store recently, so you probably don't have one close by.

Geektastic

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#1693580 21-Dec-2016 23:13

mattwnz:

Geektastic:

Bung:

The Sony Australia site initially lists the quick charger UCH12W as back ordered but if you Add to Cart it says available. Over to you to try going further.

It won't let you insert New Zealand as a shipping destination...!

NZ Post Youshop? Or perhaps a Sony store, although they closed down the Wellington store recently, so you probably don't have one close by.

Youshop works only for China, USA and Europe.

The nearest Sony Store is Auckland I think. I rang them a couple of weeks ago and to be honest the person I spoke to seemed very vague and none too helpful...!

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#1693582 21-Dec-2016 23:17

Geektastic:
mattwnz:

Geektastic:

Bung:

The Sony Australia site initially lists the quick charger UCH12W as back ordered but if you Add to Cart it says available. Over to you to try going further.

It won't let you insert New Zealand as a shipping destination...!

NZ Post Youshop? Or perhaps a Sony store, although they closed down the Wellington store recently, so you probably don't have one close by.

Youshop works only for China, USA and Europe.

The nearest Sony Store is Auckland I think. I rang them a couple of weeks ago and to be honest the person I spoke to seemed very vague and none too helpful...!

Sony Store Christchurch still open.

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Geektastic

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#1693699 22-Dec-2016 10:26

chiefie:
Geektastic:

mattwnz:

Geektastic:

Bung:

The Sony Australia site initially lists the quick charger UCH12W as back ordered but if you Add to Cart it says available. Over to you to try going further.

It won't let you insert New Zealand as a shipping destination...!

NZ Post Youshop? Or perhaps a Sony store, although they closed down the Wellington store recently, so you probably don't have one close by.

Youshop works only for China, USA and Europe.

The nearest Sony Store is Auckland I think. I rang them a couple of weeks ago and to be honest the person I spoke to seemed very vague and none too helpful...!

Sony Store Christchurch still open.

Rang them - no more helpful than Auckland. Very vague, no idea when or if stock might arrive etc etc

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Kopkiwi

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#1693705 22-Dec-2016 10:41

I know the Christchurch store manager, I've msgd him about availability of the fast charger. Will post back with his reply.

jamesrt

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#1693764 22-Dec-2016 12:11

Geektastic: ...the person I spoke to seemed very vague and none too helpful...!

Which totally sums up my experiences with the Sony stores. There is probably a good reason that the Wellington one closed down...

Geektastic

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#1694231 23-Dec-2016 10:58

Kopkiwi:

I know the Christchurch store manager, I've msgd him about availability of the fast charger. Will post back with his reply.

Thanks!

Geektastic

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#1694233 23-Dec-2016 11:00

jamesrt:

Geektastic: ...the person I spoke to seemed very vague and none too helpful...!

Which totally sums up my experiences with the Sony stores. There is probably a good reason that the Wellington one closed down...

Yes; and the fact that they always wanted RRP so they became the go-to place to actually see the latest Sony products but not the place to actually buy them..!

ubernoob

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#1694306 23-Dec-2016 12:17

Ditto

http://store.sony.co.nz/MDR1000XB.html#start=1

Geektastic

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#1698650 4-Jan-2017 23:46

Kopkiwi:

I know the Christchurch store manager, I've msgd him about availability of the fast charger. Will post back with his reply.

Did you ever get any joy?

A friend of mine is headed to the UK at the end of January so if I can't get things here I will have him do it for me there. Just to avoid the GST of course....level playing field and all that....

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#1698679 5-Jan-2017 08:10

Have you exhausted all Australian options? That will have the correct plug. A UK charger would double in size with the adapter.

Edit : checking a UK site found Sony UCH12 UK for £44 same site had EU version "discontinued".
Suspect something has gone wrong with product line.

Kopkiwi

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#1698726 5-Jan-2017 09:29

jamesrt:

Geektastic: ...the person I spoke to seemed very vague and none too helpful...!

Which totally sums up my experiences with the Sony stores. There is probably a good reason that the Wellington one closed down...

Yeah, the store owner kept jacking the rent up. Probably why they could never offer anything other than RRP

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