Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




11010 posts

Uber Geek
+1 received by user: 3453

Trusted
Subscriber

Topic # 223489 2-Oct-2017 09:43
Send private message

I need to send my Xperia in for warranty repair and want it not to have any personal data on when I do.

 

I know how to reset an iPhone, but not too sure with the Android ecosystem. If I do what is described as a "factory reset" will that scrub personal data from the phone?






Create new topic
Minimalist
5446 posts

Uber Geek
+1 received by user: 400

Moderator
Trusted
Lifetime subscriber

  Reply # 1875939 2-Oct-2017 09:53
Send private message

Yup. Working through that process the warnings indicate that.



11010 posts

Uber Geek
+1 received by user: 3453

Trusted
Subscriber

  Reply # 1875982 2-Oct-2017 11:00
Send private message

Thanks. I'll get on it!






 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
1350 posts

Uber Geek
+1 received by user: 466

Trusted

  Reply # 1876914 4-Oct-2017 05:32

Likely too late, but make sure you log out of your Google account before factory resetting, else the repair centre won't be able to start the device up to check everything's working correctly thanks to the factory reset protection (think iCloud lock).





Product Manager @ PB Tech

https://pbtech.co.nz/smartphones


Minimalist
5446 posts

Uber Geek
+1 received by user: 400

Moderator
Trusted
Lifetime subscriber

  Reply # 1876915 4-Oct-2017 05:56
Send private message

I don't think I have ever done that. Seems familiar though, maybe it prompts you about it during the process??



11010 posts

Uber Geek
+1 received by user: 3453

Trusted
Subscriber

  Reply # 1877034 4-Oct-2017 09:42
Send private message

I do not recall whether it did prompt me or not. I didn't do it as a seperate action though. The phone appeared to behave as a fresh handset when I checked it.

 

The screen developed strange red/pink 'clouds' which were visible when the screen colour was dark or black, so it has gone off for warranty repair.

 

I'll be selling it when I get it back, if anyone wants one!






2238 posts

Uber Geek
+1 received by user: 1047

Trusted
Subscriber

  Reply # 1877097 4-Oct-2017 10:53
Send private message

Geektastic:

 

I do not recall whether it did prompt me or not. I didn't do it as a seperate action though. The phone appeared to behave as a fresh handset when I checked it.

 

The screen developed strange red/pink 'clouds' which were visible when the screen colour was dark or black, so it has gone off for warranty repair.

 

I'll be selling it when I get it back, if anyone wants one!

 

 

Someone's selling a new 'unwanted gift' spark XZ for $500 on TM at the moment, what price are you thinking?

 

I have a perfectly fine S7, but I miss my old Sony Xperia. Am waiting patiently for Sony to reduce bezels before I buy new (and it sounds like their next flagship will be an 'all new' design), but could think about a interim play thing ...


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Amazon launches the International Shopping Experience in the Amazon Shopping App
Posted 19-Apr-2018 08:38


Spark New Zealand and TVNZ to bring coverage of Rugby World Cup 2019
Posted 16-Apr-2018 06:55


How Google can seize Microsoft Office crown
Posted 14-Apr-2018 11:08


How back office transformation drives IRD efficiency
Posted 12-Apr-2018 21:15


iPod laws in a smartphone world: will we ever get copyright right?
Posted 12-Apr-2018 21:13


Lightbox service using big data and analytics to learn more about customers
Posted 9-Apr-2018 12:11


111 mobile caller location extended to iOS
Posted 6-Apr-2018 13:50


Huawei announces the HUAWEI P20 series
Posted 29-Mar-2018 11:41


Symantec Internet Security Threat Report shows increased endpoint technology risks
Posted 26-Mar-2018 18:29


Spark switches on long-range IoT network across New Zealand
Posted 26-Mar-2018 18:22


Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18


Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47


Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25


New Zealand Adopts International Open Data Charter
Posted 3-Mar-2018 12:48


Shipments tumble as NZ phone upgrades slow
Posted 2-Mar-2018 11:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.