Note 8 - intermittent wireless charging

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Geektastic

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#231991 24-Mar-2018 16:06

Over the last few weeks, I have noticed that my Note 8 is charging intermittently when on the charging pad. The pad is a current generation Samsung one.

Last night I left it on the pad, showing the 'fast charging wirelessly' dialogue, overnight.

It had 14% when I went to bed and 0% when I woke up.

Anyone come across this before?

Linux

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#1982579 24-Mar-2018 16:20

I always disable fast charging on my handsets as for your question it has to be 1 of 3 things

1) Phone

2) Wireless charging pad

3) Do you have a case on the phone? If yes then see if it's more reliable without the case on the phone

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bradstewart

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#1982580 24-Mar-2018 16:25

Is it a case that could be interfering with wireless charging?

I did have an issue with a charging pad and my S7, it would only sometimes charge when I placed the phone on it. Replaced the pad and all was good.

Geektastic

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#1982591 24-Mar-2018 17:02

There is a case, but it's a Samsung one so you'd hope it would not get in the way. I'll try it without.

I have a spare charging pad, so I'll swap them and see how that goes.

No other wireless charging capable devices in the house so can't test.

bradstewart

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#1982592 24-Mar-2018 17:04

Unless the case has a plate in the back of it for a magnetic car mount it really shouldn't be a problem. My S7, S8 and now S9 have all charged wirelessly just fine with various cases.

Talkiet

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#1982666 24-Mar-2018 18:55

Conversely, I have a case for my Note 8, and with it on the wireless charging is intermittent. When I pop the phone out of a case, it's solid. I'm also using a cheap CHinese wireless charging pad - but without a case it's seemingly reliable.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

MikeB4

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#1982672 24-Mar-2018 19:20

I am using the Samsung wireless charging pad to charge my Note 8. I currently have the Samsung Alcantara cover on the handset and fast charging on the pad works fine. I have previously used teh caver that comes with the Note and that also fast charged without issue.

Geektastic

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#1982702 24-Mar-2018 21:27

MikeB4:

I am using the Samsung wireless charging pad to charge my Note 8. I currently have the Samsung Alcantara cover on the handset and fast charging on the pad works fine. I have previously used teh caver that comes with the Note and that also fast charged without issue.

Mine has the Samsung one that allows you to stand it up for watching content. You'd hope that they would not design their own covers to interfere with charging...!

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Lizard1977

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#1983140 26-Mar-2018 08:44

I've got the exact same setup as @MikeB4, and it charges fine provided I line it up on the pad correctly. When it's in stand-mode, I find it will charge fine provided the virtual home button lines up with the blue charging light on the stand. If it's off centre too much, then it will start charging but then pause, then restart, then pause, and it doesn't really charge at all. Makes it tricky coming back to bed at night after putting the baby back to sleep, and trying to line it up in the dark. Still, easier than fumbling with cables and connectors.

1eStar

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#1983157 26-Mar-2018 09:07

The only trouble I've had with my wireless charging, is with the cable between the adapter and plate. If the cable is damaged or not high enough quality it either won't charge, or cuts in and out.

Lizard1977

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#1984780 28-Mar-2018 10:27

Apologies for the hijack, but wanted to ask @MikeB4 what screen protector he is using. I have the same setup as him, but my screen protector (a Spigen Neo Flex) is starting to peel up at the bottom left corner on account of the alcantara case pressing down at the edge. Also, I don't like the "orange peel" effect on the screen, so I'm looking for a new protector, one that is compatible with the alcantara case.

MikeB4

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#1984782 28-Mar-2018 10:30

@Lizard1977 I never use screen protectors, they are a personal dislike.

Lizard1977

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#1984784 28-Mar-2018 10:33

Fair enough. Thanks for the reply. :)