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Topic # 239571 24-Jul-2018 10:39
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I've had a Nokia 5 for some time now and it has been running Oreo 8.1 just fine as well.  Starting to have a few issues sending text messages to isolated users.

 

Comes back with an error 38.  Essentially once this happens I cannot reply to messages or initiate messages to select individuals.  (currently 3 people in my contacts list). 

 

Had a suggestion it might be a flakey SIM card.  Looking for confirmation or insite or some trouble shooting steps please.

 

Thanks

 

 

 

 


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  Reply # 2061595 24-Jul-2018 10:42
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SIM is used to ID a subscriber onto the mobile network

 

John





Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 2061605 24-Jul-2018 10:55
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You should try another SIM as the only reference I see to this error seems to be a network problem.





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  Reply # 2061619 24-Jul-2018 11:16
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Go into message settings and re-enter the message centre number and save

 

John





Ex JohnR VodafoneNZ 17 years 4 days



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  Reply # 2061632 24-Jul-2018 11:40
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Can't seem to find the setting to input the SMSC number.


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  Reply # 2061664 24-Jul-2018 13:23
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Dial *#*#4636#*#* and then select Phone Information


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