Google maps refusing to re-route

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xpd

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#240085 20-Aug-2018 09:42

So I went on a road trip this past weekend to Rotorua, and on the way back we were going to stop in at Te Rapa (Hamilton) to see some friends. So I activated Android Auto, selected to use Google Maps, and off we went.... was working fine until I realized that I had gone a different way to what Google was advising (i had speech turned off), and figured "it'll re-route" - but it didn't. For some reason, Google insisted I had to use their way to get there and refused to re-route. I got to our destination going the way I roughly knew.

Anyone else come across this lately ?

XPD / Gavin

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rscole86

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#2076030 20-Aug-2018 09:47

No issues here, have been using it for months and it always re-routes without any problems.

Coil

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#2076033 20-Aug-2018 09:52

Only in the cases where the turn i failed to take was close or equal to doing a U turn at where the maps prescribe you do it.

Bung

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#2076036 20-Aug-2018 09:56

Was their way the only one that satisfied the preferences you had eg no highways or toll routes?

Edit: Did you have mobile coverage at the time?

nickb800

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#2076038 20-Aug-2018 09:57

Could it be an issue with their roads database, rather than programmed stubborness? If you put in your start and end point now, can it find a route between them at all?

Reason I ask, is that you can get funny outcomes when a particular road, or turning direction at an intersection, isn't in their database.

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#2076041 20-Aug-2018 10:10

No issues here. Did you force the app to close and reopen/refresh?

BuffyNZ

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#2076070 20-Aug-2018 10:27

Does it do the same if you try and recreate the journey using google maps from the web?

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xpd

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#2076077 20-Aug-2018 10:40

Bung: Was their way the only one that satisfied the preferences you had eg no highways or toll routes?

Edit: Did you have mobile coverage at the time?

Only option I have set is no tolls.

And wasn't using data, never do and never have previously and never had this issue.

XPD / Gavin

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stinger

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#2076117 20-Aug-2018 11:29

xpd:

Bung: Was their way the only one that satisfied the preferences you had eg no highways or toll routes?

Edit: Did you have mobile coverage at the time?

Only option I have set is no tolls.

And wasn't using data, never do and never have previously and never had this issue.

Is the map area between Rotorua and Hamilton available as an offline map in your Google Maps? If the maps weren't available offline, and data wasn't available, then the map application won't know about the roads to re-route you.

xpd

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#2076125 20-Aug-2018 11:52

stinger:

xpd:

Bung: Was their way the only one that satisfied the preferences you had eg no highways or toll routes?

Edit: Did you have mobile coverage at the time?

Only option I have set is no tolls.

And wasn't using data, never do and never have previously and never had this issue.

Is the map area between Rotorua and Hamilton available as an offline map in your Google Maps? If the maps weren't available offline, and data wasn't available, then the map application won't know about the roads to re-route you.

Thats a possibility actually........ lets see..... you could be onto something :) Had a map for Matamata, so it may have caught Hamilton in it as well :) have removed it now and will see how it behaves going forward :)

Cheers

XPD / Gavin

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stinger

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#2076130 20-Aug-2018 11:58

xpd:

Thats a possibility actually........ lets see..... you could be onto something :) Had a map for Matamata, so it may have caught Hamilton in it as well :) have removed it now and will see how it behaves going forward :)

You'll still need to download an offline map in order for it to re-route while offline in future. In the Google Maps app, go to the drop down menu and select offline maps. You can download an area covering Whangarei in the north to New Plymouth for just under 90 MB (which is what I have). It'll update once a month (on wifi only) before it expires.