Huawei Nova 2i - uploads horizontal FB messenger videos vertically

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frankmachine

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#249063 23-Apr-2019 15:01

Hello everyone/anyone

I wonder if I can get any help or advice on the following.. When I video horizontally in FB messenger, about 90% of the time my Huawei Nova 2i will upload the video as a vertical video, as if I filmed it vertically, cutting off the sides.... While obviously a first world problem, this is SUPER frustrating and I can find no clues anywhere so far as to how to fix it...........

I'm running Android v8, security patch 1st February 2019 and I believe FB messenger is up to date.

thanks if you can
frank 😡

freitasm

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#2222721 23-Apr-2019 15:31

Is the screen tilted at all while recording?

Perhaps a sensor is malfunctioning?

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Oblivian

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#2222731 23-Apr-2019 15:53

It seems FB has taken a leaf out of instragrams book. Where apparently the world is 4:3. And TVs dont site landscape on a wall etc.

Try taking a portrait snap with the inbuilt FB direct-upload-camera 'feature' - the default also appears to be portrait. It doesn't crop stills, it just refuses to upload in landscape and rotates them. I guess they've taken the data 'majority are idjits and film portrait' so rotate it all that way.

The only way I've found around it (P20) is to use the built in camera, and upload it after the fact.

frankmachine

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#2222737 23-Apr-2019 16:06

thanks

yep but the problem with creating the video using the phone camera is the size... much bigger.

I can't believe such a small issue can be such a pain in the a$$

I also can't believe the majority of people who a)video vertically b)when it's pointed out, hadn't actually even noticed... oh dear!

Lets all rotate our TV's and monitors 90 degrees and be done with the futile resistance to this phenomenon. Not.

Batwing

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#2222741 23-Apr-2019 16:24

My wife's J5 Prime uploads landscape videos rotated vertically and squashed very flat, they're actually unwatchable.

Multiple deleting and reposting sometimes corrects it sometimes not.

If she uploads the exact same video unedited from desktop it's fine. Auto rotation works fine and it's only Facebook messenger and her phone in common when we try to replicate on various other devices for both filming and sharing.

frankmachine

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#2222810 23-Apr-2019 18:49

Hi and thanks for your reply.........in this case I'm pretty specifically talking about using FB messenger (holding the circle down for generally 20 seconds maximum to create video) which then is uploaded to the recipient(s). the filming is fine - landscape all the way... when the video is finished (the preview stage prior to hitting the blue triangle to actually send it or not - all is still fine -video is in landscape. The problem comes when hitting the blue triangle to send it and it then proceeds to decide to upload it vertically in portrait orientation, thus cutting off 2/3rds (the sides) of what I video'd. It is super frustrating and actually quite bizarre.

frankmachine

56 posts

Master Geek
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#2278113 17-Jul-2019 09:03

I wonder a few months on... if anyone else has any experience of this very annoying "feature"? .. its quite lonely when you're the only one!

To summarise: I make short video in FB messenger in landscape orientation, when it sends, about 80% of the time it sends as portrait orientation cutting the two sides off... how rude is that!

Sometimes it can be avoided by starting video holding the phone at about 45 degrees, quickly bringing phone to horizontal position, but that's pretty crap right?

It's a truly super-annoying first world problem...! anyone?

thanks

frank

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Bluestar7000

2 posts

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#2305792 25-Aug-2019 18:09

Hi There, I'm experiencing the same issue. I've recorded videos in landscape (on my phone - an iPhone 8) and when I send them to someone in Messenger they are cropped to portrait cutting out most of the video. You think that Messenger would just orientate them to portrait (the full video as is) and the receiver could then tilt their phone sideways to watch the video as intended! As you say the world has gone portrait crazy when it comes to videos on phones....it seems it's becoming mandatory. WHY? You still watch YouTube videos on your phone in landscape. Why has Messenger gone portrait ONLY. I can't find anything about it when I Google this either. Let me know if you find out? Thanks!

Bluestar7000

2 posts

Wannabe Geek

#2305852 25-Aug-2019 20:06

A further update to this, which is going to make things a little more confounding, I'm afraid. I've just discovered that Messenger actually DOES present the video in landscape. Confounding: Through testing I found that the videos that appeared portrait/cropped for me in Messenger were videos I shot at a downward angle. I shot some video of documents with my phone held horizontal (to shoot landscape). For some reason the iPhone 8 recognises this as shooting PORTRAIT. Search me! So when I play the video back on my phone it refuses to play it how I shot it (landscape) and crops it as portrait. But if I shoot landscape normally (phone held up and pointing ahead) it's fine....and as long as shot like that it appears landscape in Messenger. I hope this makes sense!