OnePlus 6 odd behaviour

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MikeB4

MikeB4
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#251733 9-Jul-2019 16:22

My Oneplus 6 is around eight months old and in the last week it has stated to display some odd behaviour.......

1. The built in camera has decided to crash whenever the front camera is used. When I switch to the front camera I get a black screen with icons in the middle for what mode is selected. The camera will not do anything and if I try then to exit the camera it crashes.

2. On the second home screen the first two rows of launcher icons will not respond to touch until I reboot.

3. The mute physical button on the right side will not put the phone into silent mode only vibrate mode.

4. Lastly the phone has started to randomly dial folks in my contact list.

I have scanned for malware and checked the handset for any physical damage which there is not, the handset is still in pristine condition. The only out of the norm thing that has occurred is during a recent trip to Sydney I had two incidents in Sydney airport where some random

person(s) was trying to connect via bluetooth to send me a file. The requests were immediately declined. Other than than only normal travel activity and of course a few photos. Any ideas folks ? The device is running 9.0.7 with the June update.

Here is a crazy notion, lets give peace a chance.

tripp

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#2272727 10-Jul-2019 06:01

I know it's a pain but i would try a reset of the device to see if it still happens, if it does then it could be hardware and needs to go back to shop.

MikeB4

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#2272750 10-Jul-2019 08:09

@tripp I have been dreading that option. The nature of my disability and illness means the phone is my lifeline. I don't have a landline etc. If the phone doesn't come back to life after reset or needs to go back to the retailer for repair I am without contact with family or medical personnel which is scary to say the least. I get somewhat panicky at that prospect.

Here is a crazy notion, lets give peace a chance.

jonathan18

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#2272815 10-Jul-2019 09:30

Those do sound like frustrating issues - makes my current problems with my OnePlus 6 (forgetting the permissions granted to LastPass and MacroDroid - AGAIN!) seem minor.

Sorry, no experience with any of your problems, but following on from your last post and the idea of a phone re-set - do you not have some previous phone hanging about unused in a drawer somewhere? We've always a least one older phone on-hand for situations like this (eg, last year I had to take in my previous Huawei handset three times to NL for it to be repaired).

If you don't , picking up a s/h or cheap new phone may be a wise idea; given your need to have a working phone on-hand at all times, it's a good insurance policy to have a spare phone always available, not just for times of trying to sort problems.

wratterus

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#2272821 10-Jul-2019 09:43

You will really have to do a reset in this situation.

+1 for keeping a spare phone though - it does sound like it's very important to you, there are a myriad of ways you could lose the use of your primary phone so it would make sense to have a cheapie spare one just in case.

MikeB4

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#2272825 10-Jul-2019 09:48

Unfortunately i have no old phone. With the exception of one I sold I have always donated my phones when moving on to a new one. I am thinking of getting a cheap feature phone to have as a back up.

Here is a crazy notion, lets give peace a chance.

MikeB4

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#2279955 20-Jul-2019 08:23

I did a full factory reset and loaded back only the Apps I use most often. I am no longer using the community based Oxygen updater and only using the OnePlus system updater. All has been going great for a week now. I hope I have not jinxed it.

Here is a crazy notion, lets give peace a chance.