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936 posts

Ultimate Geek


#257144 17-Sep-2019 18:28
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I have been using Microsoft Launcher on all three Android phones in the household. I love it as we all participate in Microsoft Family, it gives us all a common interface across all our phones, and it allows us parents to see where the child is located.


Well in the last month a new update to the launcher installed and turned it into HAL 9000 on the child's phone. Seriously, this thing stops you using the show tasks button, you can't change launcher, can't uninstall the Microsoft Launcher, can't change the permissions for the Launcher app, can't use the Play Store, can't uninstall apps.


Well this sounds great, and it is for a few weeks, but the fact that it's now not possible to change app notification settings, install new apps or uninstall apps, or close a running app, makes it all very frustrating. There seems to be no obvious way for me to fix this, I can't find any information on how to disable this (there are KB articles on how to get into this pickle, but not back out again). I have been through all of my family settings on and can't see a way to dial this thing back a notch or two. At this point my options seem to be either change the age of my child in their Microsoft Account to unshackle them from childhood, or factory reset this phone.


Anyone have any ideas? This thing is more aggressive than any corporate MDM package I've ever seen. Check out the results for this Google search here

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BDFL - Memuneh
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  #2319407 17-Sep-2019 19:57
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Are you sure you didn't block "Settings" in the Apps Limits of your Family Settings for that kid?



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936 posts

Ultimate Geek


  #2319481 17-Sep-2019 20:58
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Are you sure you didn't block "Settings" in the Apps Limits of your Family Settings for that kid?



I couldn't find a 'Settings' app in the list of Apps under Apps Limits. However you did guide me to resolution. Even though no apps had any limits configured, changing the global Apps Limit setting to 'off' has cancelled martial law from the phone and it's now usable again. Thanks for giving me a new angle, because no apps had any limits I didn't really think of turning off the setting at the top.



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