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CrashAndBurn

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#283874 16-Mar-2021 21:12
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Anyone else having this issue? When I open the app it just keeps spinning. Tried on S10+ and S20FE and get the same issue. Started after latest update. Reinstalled and same issue. Have asked their support but am yet to hear back.


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timmmay
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  #2675807 16-Mar-2021 21:33
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Works great on Pixel 4a which is fully up to date with Android.




CrashAndBurn

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  #2675811 16-Mar-2021 21:36
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timmmay:

 

Works great on Pixel 4a which is fully up to date with Android.

 

 

Mmm could be a Samsung issue then as all the 4 devices where it currently fails are Samsung.


freitasm
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  #2675856 16-Mar-2021 22:17
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Working fine on a couple of Huawei and a Nokia here.





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CrashAndBurn

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  #2675858 16-Mar-2021 22:28
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freitasm:

 

Working fine on a couple of Huawei and a Nokia here.

 

 

Thanks. Makes it look more of a Samsung issue...


freitasm
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  #2675860 16-Mar-2021 22:31
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Sorry, not Nokia - OPPO. In-laws have a Nokia and Huawei and it's working for them too.





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Dial111
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  #2675877 16-Mar-2021 23:04
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Note 20 Ultra here, no issues, on latest update.

 
 
 
 

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CrashAndBurn

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  #2675882 16-Mar-2021 23:28
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Dial111: Note 20 Ultra here, no issues, on latest update.

 

What version are you on? Android 11 Feb 1 update?


jonathan18
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  #2675893 17-Mar-2021 05:59
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Also working fine on my S10+ with Android 11 and Feb update.

CrashAndBurn

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  #2675895 17-Mar-2021 06:14
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jonathan18: Also working fine on my S10+ with Android 11 and Feb update.

 

Argh. I may need to do factory reset then and see if that helps as reinstalling the app didn't.


Dial111
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  #2675900 17-Mar-2021 06:49
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CrashAndBurn:

Dial111: Note 20 Ultra here, no issues, on latest update.


What version are you on? Android 11 Feb 1 update?



can confirm Android 11, Feb 1

old3eyes
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  #2675931 17-Mar-2021 07:46
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freitasm:

Sorry, not Nokia - OPPO. In-laws have a Nokia and Huawei and it's working for them too.



OK on the wife's Nokia 7 plus.




Regards,

Old3eyes


 
 
 

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pdkm
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  #2676678 18-Mar-2021 18:38
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Yep, working fine here.
S21 Ultra with Android 11/01 Feb.

CrashAndBurn

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  #2677336 19-Mar-2021 18:42
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Looks like a known issue now as per Support - Life360


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