Device not connecting to Windows ~ Note 20 Ultra

Forums › Android › Device not connecting to Windows ~ Note 20 Ultra - pls help me !

graham007

225 posts

Master Geek
+1 received by user: 38

#285999 30-May-2021 10:26

Hi ,

My Note 20 ultra used to connect all ok to all windows computers, but something happened , and now its not able to connect to windows machine. I have tried with 2 windows computers , desktop n laptop , and now the car android unit also wont recognize it.

I have tried to uninstall re-install usb drivers on the desktop windows pc it didnt help and when the same issue happened with other computer and car unit, i am suspecting its to with the phone side and not the windows side ?

This is the error : https://ibb.co/Sy8TdFn

can you pls help fix this , appreciate your kind help , thanks a lot .

phantomdb

585 posts

Ultimate Geek
+1 received by user: 103

Lifetime subscriber

#2715407 30-May-2021 10:29

https://thecellguide.com/usb-connection-not-working-on-a-samsung-galaxy-smartphone-377 maybe try the solution here? it is for an older phone but sounds like the same issue

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graham007

225 posts

Master Geek
+1 received by user: 38

#2715410 30-May-2021 10:37

thanks,

the last one worked ! I will leave it here in case someone else gets stuck in future.

If the issue persists, try enabling USB Debugging in your settings:
- Go to Settings > About Phone.
- Tap on Build number repeatedly until it says “You are now a developer”.
- You will now be able to access Settings > Developer options.
- Enable USB debugging.
- Once USB debugging is enabled, restart your phone and try to connect it again.
If none of the options above worked, make sure the USB cable you have is able to transfer files and a different cable if necessary
If the issue persists after trying all the options above, you might want to consider trying a factory reset of your device. Click here for a step-by-step guide on how to backup and reset your Galaxy smartphone.