Some SMSs only arrive after a phone update

Forums › Android › Some SMSs only arrive after a phone update

turb

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#290251 29-Oct-2021 17:46

Phone: Samsung Galaxy S10e

Carrier: Vodafone.

After the last couple of software updates, when the phone has restarted, I receive a barrage of texts all from the same sender. Some are ones I've previously opened and read, others I've never received until now.

I fully power down my phone every night and restart it in the morning, but this obviously isn't enough to "release" the unreceived texts, so there must be something different about the restart after an update.

My questions are:

Why aren't the texts getting to me when they are sent?

Is there a way I can mimic a post-update restart to requery the SMS server (or wherever the SMS is waiting)?

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Linux

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#2803816 29-Oct-2021 18:11

Where was the phone purchased from? I would be doing a hard reset of the handset

turb

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#2803818 29-Oct-2021 18:25

It came from a Spark shop a couple of years ago. It's a great phone, just this weird quirk where this one senders texts aren't handled correctly by Vodafone and/or my phone.

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#2803819 29-Oct-2021 18:27

SMS expire after 72 hours on the VodafoneNZ side

clinty

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#2803822 29-Oct-2021 18:34

Have you tried another SMS program?

It is possible the messages are getting delivered, but the program isn't "pinging" you for some reason, and not displaying them. After an update the programs cache is updated and the messages appear

Clint

turb

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#2803824 29-Oct-2021 18:38

Is there a way to do this myself?

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gzt

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#2803829 29-Oct-2021 18:49

Linux: SMS expire after 72 hours on the VodafoneNZ side

Gosh. I always forget this. Do you happen to know what the expiry is for Spark?

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Linux

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#2803837 29-Oct-2021 19:30

gzt:
Linux: SMS expire after 72 hours on the VodafoneNZ side

Gosh. I always forget this. Do you happen to know what the expiry is for Spark?

I am sure 3 days / 72 hours as well

KiwiSurfer

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#2803848 29-Oct-2021 20:10

One strange thing I noticed from the OP -- do you really turn off and restart your phone every single night? May pay to just leave it on overnight so SMS can be delivered as soon as possible after its sent rather than stored on the network side. I do wonder if the network side is storing SMS sent during the period your phone was not connected and then not correctly delivering it as soon as you reconnect in the morning. There is usually a bit of a delay before stored SMS are finally delivered in my experience but not to the extent you have described so this might be a red herring.

If you do turn it off every night, maybe try leaving it on overnight for a few nights and see if the behaviour changes. This might help narrow down where the culprit might be.

MaxineN

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#2803889 29-Oct-2021 21:10

turb:

Is there a way to do this myself?

Yes via the play store.

Google Messages would be my pick.

As above I would leave the phone on over night but perhaps you should silence the phone(either via sound control or setting a DnD profile) so you don't get disturbed at night if that's what you're worried about.

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

turb

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#2803902 29-Oct-2021 21:27

KiwiSurfer:

One strange thing I noticed from the OP -- do you really turn off and restart your phone every single night? May pay to just leave it on overnight so SMS can be delivered as soon as possible after its sent rather than stored on the network side. I do wonder if the network side is storing SMS sent during the period your phone was not connected and then not correctly delivering it as soon as you reconnect in the morning. There is usually a bit of a delay before stored SMS are finally delivered in my experience but not to the extent you have described so this might be a red herring.

If you do turn it off every night, maybe try leaving it on overnight for a few nights and see if the behaviour changes. This might help narrow down where the culprit might be.

Ill give it a try, but these are messages sent during the day, and only from one sender.

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turb

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#2803907 29-Oct-2021 21:32

MaxineN:

turb:

Is there a way to do this myself?

Yes via the play store.

Google Messages would be my pick.

As above I would leave the phone on over night but perhaps you should silence the phone(either via sound control or setting a DnD profile) so you don't get disturbed at night if that's what you're worried about.

DnD? The only thing I get from Google is Dungeons and Dragons!

I haven't tried another SMS app as I reckoned the native one would be the least quirky. I'll try Google messages, thanks.

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clinty

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#2803908 29-Oct-2021 21:36

DnD = Do not Disturb ie silent :)

I missed the bit about it only being one sender

Definitely try another app

You could try deleting all the txts you have received from them, it may be a corruption in the message store

Clint

gzt

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#2804875 31-Oct-2021 20:09

@turb This could be weirdly related to notification settings for the messages app. Have a dig around in the settings for that.

gzt

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#2804877 31-Oct-2021 20:13

turb: Is there a way I can mimic a post-update restart to requery the SMS server (or wherever the SMS is waiting)?

You could try in settings for the app 'force stop' then 'open'.