Samsung EPP site not working

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cleggy2

166 posts

Master Geek

#298795 16-Jul-2022 18:11

Hi all

I'm trying to buy a phone through the Samsung EPP website (my work has access). I was on yesterday and left a S22+ in the cart. I went to sign in today but the password page isn't working.

Could someone who has access please confirm its down.

Bit of a 1st world problem, but I do get a nice saving.

restecp

238 posts

Master Geek

ID Verified

Trusted

#2943025 16-Jul-2022 23:21

It's down

cleggy2

166 posts

Master Geek

#2943034 17-Jul-2022 07:00

Cheers. I've sent an email to Samsung

Kiwiavi8

49 posts

Geek

#2943043 17-Jul-2022 08:27

Working this AM. I tried several times on different devices and got a security lockout message. Tried on my work laptop and breezed through so I wondered if it was a deliberate restriction.

cleggy2

166 posts

Master Geek

#2943138 17-Jul-2022 12:30

Interesting. I'll try at work tomorrow.

cleggy2

166 posts

Master Geek

#2943142 17-Jul-2022 12:37

Yep, is working now. Cheers

MaxineN

Max
1772 posts

Uber Geek

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Trusted

Subscriber

#2943177 17-Jul-2022 15:23

And now no longer working :(

Tried it on a few devices now...

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

Peppery

919 posts

Ultimate Geek

Trusted

#2943184 17-Jul-2022 16:08

This thread reminded me that I'd been meaning to order a case from the EPP store. Just checked out, seems to be all working fine.

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cleggy2

166 posts

Master Geek

#2943246 17-Jul-2022 21:56

I cleared my cookies etc, then it worked. Although I tried that yesterday and it didn't. But the site is definitely working for me. Just bought a S22+.
I assume buying fro the EPP store excludes the bonus ear buds and 4 months free YouTube premium?

Kiwiavi8

49 posts

Geek

#2943263 18-Jul-2022 07:28

cleggy2: I cleared my cookies etc, then it worked. Although I tried that yesterday and it didn't. But the site is definitely working for me. Just bought a S22+.
I assume buying fro the EPP store excludes the bonus ear buds and 4 months free YouTube premium?

Good idea. Yea considering the same purchase and think you are right. Makes the deciding factor hard for me, the retail store offer of a $300 trade boost is tempting for me too (S21U).

EPP store working fine last night off my phone too.