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invisibleman18

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#303474 13-Feb-2023 09:28
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Over the weekend I came across an issue with my google play store where I get a “something went wrong” message in the manage/update apps screen (see screenshot below) so that I can’t check for updates (I appear to be able to search for apps individually and update that way but that’s obviously a pain to have to do for more than a handful). I’ve tried various suggestions I’ve found from googling such as reboot router in case of a network issue, clear data/cache for the play store and google services and a number of apps, remove the google account from the phone and add it again (which was an inconvenience as then had to set up backups again, re-add cards to google wallet etc). None of these resolved it. Have also checked with mobile data and my work wifi this morning and still the same so it appears to be an issue either with my device (Samsung S10) or my google account (password not changed recently, only one account on the phone and as far as I know it’s not signed in anywhere else) rather than my home network. My device still has around 30gb of storage space left so don’t think it’s a storage issue.

 

Anyone else run into this or have any other suggestions? Phone did install the latest Android update on 03/02 so could that have caused an issue? I only noticed the issue yesterday but possible it could have happened with the update as don’t think I’d checked app updates until yesterday.

 

 

 

 

 

 

 


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freitasm
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  #3035753 13-Feb-2023 09:39
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I am having the same issue on a Samsung Galaxy Z Fold3.

 

I tested it on different fixed and mobile networks, as well as restarting, clearing cache, etc.

 

I am now thinking the Google Play servers are not well.  





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  #3035760 13-Feb-2023 09:42
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I've had the same over the weekend, Found a reddit thread with many others with the same issue.

 

I uninstalled/reinstalled the play store updates and services, now my watch isn't syncing to my phone either. Annoying to say the least.


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  #3035761 13-Feb-2023 09:46
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  #3035771 13-Feb-2023 10:05
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Last time something like this happened, it required people to uninstall the latest Android Webview component (not uninstall, just remove the latest update).

 

 


invisibleman18

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  #3035772 13-Feb-2023 10:06
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Thanks for the replies and please to know it's not just an issue with my device/account. Hadn't come across the reddit thread. 

 

Also can't seem to connect my watch either now.


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  #3035958 13-Feb-2023 13:25
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I noticed that my Google Play System Update was pending an update/reboot. After the reboot, my pending apps updated without any issues.

Galaxy Fold 4 with Jan 1 Play Update: https://i.imgur.com/tYAcA7C.jpg

 
 
 
 

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  #3036042 13-Feb-2023 15:31
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Found that the play store works if I connect to a VPN in the states so seems to be a localisation issue somewhere. I've tried un-pairing and re-pairing my watch but it won't pair now.


invisibleman18

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  #3036253 14-Feb-2023 08:40
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Not sure if a related issue but my Messenger app has stopped showing message previews (where you can pull the screen down to read it without having to show you have opened it). I have chat heads set to on, the app set to appear on top and all notification settings on. Have uninstalled and re-installed the app etc. Any other setting suggestions?


freitasm
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  #3036254 14-Feb-2023 08:45
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I wonxer if one day Google would completely break Android by delivering an update that cannot install subsequent updates...

Because it is really taking a long time to fix this.




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  #3036262 14-Feb-2023 09:09
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Google has marked the problem as a duplicate and redirected people to a page titled "Need help with a game? Start here".


Talkiet
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  #3036263 14-Feb-2023 09:11
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Had exactly the same issue on a note 9. I cleared the cache AND app data for both google play services and google play store and it worked for me after that.

 

Cheers - N





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freitasm
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  #3036264 14-Feb-2023 09:11
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Yes, talk about no reading comprehension.




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  #3036265 14-Feb-2023 09:12
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Talkiet:

Had exactly the same issue on a note 9. I cleared the cache AND app data for both google play services and google play store and it worked for me after that.


Cheers - N



Done that three days ago. Did not work for me.




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freitasm
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  #3036283 14-Feb-2023 10:01
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Somehow they realised the SNAFU and unlocked the thread Google play store something went wrong try again issues - Google Play Community





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  #3036432 14-Feb-2023 15:26
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Talkiet:

 

Had exactly the same issue on a note 9. I cleared the cache AND app data for both google play services and google play store and it worked for me after that.

 

Cheers - N 

 

Just did that on my two affected devices and it worked 😀 Android updates on an additional Chromebook device were not impacted.


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