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Technofreak

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#306794 21-Aug-2023 20:23
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I have an elderly relative with a Samsung tablet. Every so often they have an issue where it would be very handy to be able to remotely log in to their device to,

A. See their screen to be able give instructions and
B. If possible be able to operate the device to fix their issue.

What apps are recommended for this? Preferably free, due to the few times it will be used, but happy to pay, if necessary, providing the app does what's needed.




Sony Xperia XA2 running Sailfish OS. https://sailfishos.org The true independent open source mobile OS 
Samsung Galaxy Tab S6
Dell Inspiron 14z i5


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Ruphus
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  #3118825 21-Aug-2023 20:33
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Have a look at Teamviewer. It says it's free for private use.

 
 
 

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  #3118826 21-Aug-2023 20:35
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Check out AnyDesk

 

https://anydesk.com

 

 





Gordy

 

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Technofreak

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  #3118841 21-Aug-2023 21:26
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Thanks @Ruphus and @Gordy7. I'll check them out.





Sony Xperia XA2 running Sailfish OS. https://sailfishos.org The true independent open source mobile OS 
Samsung Galaxy Tab S6
Dell Inspiron 14z i5




ANglEAUT
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  #3118845 21-Aug-2023 21:58
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I also previously used AirDroid from SAND Studios. They also do AirMirror.

 

 





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michaelmurfy
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  #3118846 21-Aug-2023 22:25
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I just have Teamviewer on the parents devices - they know to open up Quicksupport and find it works really well each time. Free for personal use.





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Technofreak

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  #3118921 22-Aug-2023 09:39
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michaelmurfy:

 

I just have Teamviewer on the parents devices - they know to open up Quicksupport and find it works really well each time. Free for personal use.

 



Thank you @michaelmurfy.

Your reply brings me to my next question. I haven't had time to try any of the options. I'm leaning towards using Teamviewer. Can it or any of the other apps be set up to allow remote log in without the user having to open an app, with the user clicking on a pop up allowing access for that session?





Sony Xperia XA2 running Sailfish OS. https://sailfishos.org The true independent open source mobile OS 
Samsung Galaxy Tab S6
Dell Inspiron 14z i5


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