Kogan/DSE Refurbished/Used phones

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CokemonZ

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#306887 31-Aug-2023 13:32

Anyone had any experience with buying a used or refurbished phone from Kogan?

Thinking about a Samsung Fold to try out.

Samsung Galaxy Z Fold 3 5G 512GB Any Colour Australian Stock - Excellent - Refurbished (dicksmith.co.nz)

xpd

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#3122216 31-Aug-2023 13:39

First concern I'd have....

This product is sold by a third-party seller and they are responsible for their product, the content of their listing and any exchanges of return of their product.

All products sold by third-parties are subject to guarantees that cannot be excluded under the Consumer Guarantees Act.

So reads to me that Kogan/DSE want nothing to do with it if it goes wrong.

XPD / Gavin

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CokemonZ

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#3122218 31-Aug-2023 13:41

Huh - TIL they have third party sellers on their site.

Good spotting.

gehenna

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#3122219 31-Aug-2023 13:42

Happy to sell you mine :)

gehenna

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#3122221 31-Aug-2023 13:45

I see they are trying to hock Extended Care when you add it to your cart... which seems to fly in the face of what xpd posted... since I assume the extended care is a Dick Smith product, not the 3rd party seller's product...