Mevo app not loading

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indapie2000

199 posts

Master Geek
+1 received by user: 26

#310454 20-Oct-2023 21:22

Is anyone else having issues opening the Mevo app?
The initial logo splash screen loads but then nothing happens.

I have the new Pixel 8 Pro so could be a compatibility issue?

d3Xt3r

697 posts

Ultimate Geek
+1 received by user: 132

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#3150616 20-Oct-2023 21:24

Works fine on my Fold 4.

Try uninstalling and reinstalling? (or clear app data)

hotsupes

167 posts

Master Geek
+1 received by user: 54

#3150678 20-Oct-2023 23:17

Have you tried another network?. It should work smooth AF on stock Android.

indapie2000

199 posts

Master Geek
+1 received by user: 26

#3150680 20-Oct-2023 23:41

I'll fire up my old Pixel 5 and see how that works (last used it on there 3 days ago)

Might have to bring my old phone with me this weekend to.use the app

jamesrt

1663 posts

Uber Geek
+1 received by user: 941

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Lifetime subscriber

#3150809 21-Oct-2023 14:31

Working for me on Android 13 over both Spark 4G mobile WiFi and 2Degrees 4G

indapie2000

199 posts

Master Geek
+1 received by user: 26

#3150811 21-Oct-2023 14:41

App loaded straight away on my old Pixel phone, so I think it's something to do with the configuration on the Pixel 8 Pro (be interested to know if any other 8 Pro users have the same issu.)

I contacted support and they said it'll be referred to their product team