Does 2 Year Warranty on a mobile phone from PBTECH transfer??

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DefMoose

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Wannabe Geek
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#315234 24-Jun-2024 19:34

Hi,

Looking at selling a SAMSUNG phone that I brought from PBTECH in Dec 2023.

It came with a 2 year warranty.

Phone used for 2 weeks (my Mum didn't like it - don't ask 😦).

Have original purchase receipt etc

I see some Offers and Wanted posts talking about receipts / warranties and just wanted to ask the above.

Cheers

mrgsm021

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#3252791 24-Jun-2024 20:27

The two year warranty on the Samsung phone I'd say is a Samsung warranty, not a PB Tech one, so as long as you have the receipt for the new owner, it's transferrable.

kiwiharry

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#3252881 25-Jun-2024 08:29

As above warranty is normally with Samsung.

Unsure how strictly Samsung apply this but their website mentions the following:

Warranty Transferability
A. This Warranty is transferable to a subsequent owner of a Samsung consumer product, in the event of the sale of that product, provided that Samsung is informed in writing within a reasonable time of the sale of the subsequent owner's name and contact details, such notice to be provided to Samsung as follows:

•www.samsung.com/nz - for customers in New Zealand.

The notice should identify the name of the previous owner of the Samsung consumer product, place and date of purchase, model, make and serial number of the product. The effective transfer of this Warranty does not otherwise alter the terms of this Warranty in any way.

B. In cases of authorised product or part replacement of the original purchased Samsung product, the replacement Samsung product or part will be covered for the remainder of the original Warranty Period.

Source: https://www.samsung.com/nz/support/warranty/

If you can't laugh at yourself then you probably shouldn't laugh at others.

heavenlywild

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#3252921 25-Jun-2024 11:00

kiwiharry: As above warranty is normally with Samsung.

Unsure how strictly Samsung apply this but their website mentions the following:

Warranty Transferability
A. This Warranty is transferable to a subsequent owner of a Samsung consumer product, in the event of the sale of that product, provided that Samsung is informed in writing within a reasonable time of the sale of the subsequent owner's name and contact details, such notice to be provided to Samsung as follows:

•www.samsung.com/nz - for customers in New Zealand.

The notice should identify the name of the previous owner of the Samsung consumer product, place and date of purchase, model, make and serial number of the product. The effective transfer of this Warranty does not otherwise alter the terms of this Warranty in any way.

B. In cases of authorised product or part replacement of the original purchased Samsung product, the replacement Samsung product or part will be covered for the remainder of the original Warranty Period.

Source: https://www.samsung.com/nz/support/warranty/

That's overkill. Just provide the receipt and Bob's your uncle.