Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

2785 posts

Uber Geek

# 99633 23-Mar-2012 13:38
Send private message

Has anyone else had issues with apps they've purchased popping up with the "The download of "x" was declined because you haven't purchased it" message, despite the app status being listed as "Purchased"?

The example is "Air Attack HD" which I've even got the Google market receipt email for still, but I did have some other app I had the problem with, suspect I just deleted it. There's only the 1 account on the device. 

Obviously, there's nothing I can do about it other than find "other" ways to update the program, because fat chance of ever getting a response from anyone at Google - pretty annoying though.  

Create new topic
1846 posts

Uber Geek

  # 599153 23-Mar-2012 15:06
Send private message

Yeah I've had this happen for apps I got through the Humble Bundle... annoying. Not sure how to fix it however i'm afraid.

635 posts

Ultimate Geek


  # 599168 23-Mar-2012 15:22
Send private message

The Humble Bundle ones can be updated via the humble bundle app..  They werent bought via the android market so they wont update via it.  As for other apps,  are you sure you didnt uninstall and reinstall within 15 mins of buying it?  If that happens you will have the app but it gets refunded as per their policy so it wont update etc.  I had it happen on a mail app I bought and accidently deleted then reinstalled in that time period :) 


592 posts

Ultimate Geek

  # 599174 23-Mar-2012 15:33
Send private message

It is possible for sideloaded apps to get linked to the market. This happens if you sideload the app, then try to update it via the market (when an update is available). The app is then linked to the market, but of course you can never download the app because you'd purchased it through other means.

The only way I've found to unlink the app so far is with Titanium Backup on a rooted phone. If you long-press on the app in TiBu, you get a menu where you can choose to unlink the app from the market. This allowed me to finally get rid of the Osmos HD update warnings.

As for purchased apps not showing up, I have had that issue before. I bought an app via my PC, telling the store to send the app to my phone. It took about 5 minutes to show up, during which time my phone was saying that I'd need to buy the app to install it. I think it was just some weirdity happening at Google's end. The app eventually showed up though.

642 posts

Ultimate Geek


  # 599177 23-Mar-2012 15:41
Send private message

This is a known issue - infamously called "Market Limbo". Various solutions have been proposed and some of them work with varying degrees of success..

- Clearing the market data from Settings -> Applications, then doing a reboot
- Clearing the cache and dalvik cache from the recovery
- Using the "Fix permissions" option from the recovery (assuming you have a custom recovery installed)
- Flashing the latest gapps zip + gapps fix
- Removing and re-adding your google account! (WARNING: Will delete your contacts, messages etc)
- Full factory reset and flashing a stock / new ROM. :)

Edit: If you have Titanium Backup, you can also try the market doctor and forcefully re-linking the app to the market.  

2785 posts

Uber Geek

  # 599205 23-Mar-2012 16:48
Send private message

Tried some things on the phone, nothing helped, uninstalled the app entirely, went into the marketplace website, even the website says "Purchased", but click on the install button and the app never turns up on the phone, despite it being on the "compatible devices" list.

Titanium Backup restore to the rescue! :)

I have been flashing a lot of different firmwares back & forth, so maybe I've confused their system.

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36

MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28

Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15

D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31

Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29

Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24

Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59

Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07

Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02

Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41

Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36

2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17

Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46

Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51

Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.