Sky blames piracy for lost customers. Sky: it's time to wake up and smell the coffee.

Forums › Sky, Neon, Lightbox › Sky blames piracy for lost customers. Sky: it's time to wake up and smell the coffee.

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#1932414 8-Jan-2018 21:21

cyril7:
Lets just put aside the big stuff for a moment, and look at the common fodder like HGTV, which covers a lot of material that older folk like, you cannot get near this due to Skys rights, yet so much of there catalog is "currently" not broadcast or available, as its locked up with sky.

Cyril

HGTV is on Freeview channel 17. Enjoy it there without pay wall.

The funny thing is I do decoder rental and Al Jazeera is locked on Sky Decoder but available on Freeview.

An example of Sky lowering quality is they've brought the DC universe programs Supergirl etc, which will be shown on box( being renamed Sky 5), so something that wasn't behind paywall will be shown with just as many adds, and lowered to SD, thanks very much Sky, you add fantastic value to NZ.

Why are they still transmitting mpeg2?
An example of management that is not onto it!

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#1932432 8-Jan-2018 21:30

They are transmitting Mpeg2 as the old decoders where still in service. They're being retired which should allow all the transponders to be upgraded to H.264 or H.265 using DVB-S2 I believe.

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#1932444 8-Jan-2018 21:53

Benoire:
They are transmitting Mpeg2 as the old decoders where still in service. They're being retired which should allow all the transponders to be upgraded to H.264 or H.265 using DVB-S2 I believe.

Yes. But it should've been done early last year.
Then around October people that were holding out were told if they don't allow a decoder swap, their service would stop working, it sounded like they had one month or something from posts on here.

Yet somehow the date just keeps getting pushed out. I know the hold outs will be upset when their decoders stop working (as for some reason they see the new ones as a backward step, main objection I think is some record to VCR, which new decoders will block on copy protection.)

To move forward they will just have to upset these people, or offer them a sweetener like free recording to Mysky.

In the mean time the picture quality of channels suffer.

Benoire

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#1932447 8-Jan-2018 21:56

I agree, they should bite the bullet; they will know what percentage still remain and the affect on their business... but the move to full HD service should be a priority and then the increase in channels and content as a result of the increased bandwidth on the transponders.

tdgeek

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#1932500 9-Jan-2018 07:22

cyril7:

Lets be clear, our ability to stream from whatever sources we want (with out resource to VPN's or DNS dancing) is a result of an archaic monopoly having hoovered up all the licences that exist, resulting in every turn you make is snookered without paying their tax.

So it may be true that they have a business case, and clearly legal licence to do this, but while they hold this content in their hand until you grease their palm handsomely to access it, which is clearly well over the real value of worth, then we are all screwed.

The sooner they are out of business, the better.......................................

Cyril

They dont own the only hoover. The others cannot afford or decide not to afford a sport service that is premium. I wouldnt buy Sky for Basic, I buy it for sport. And I get looked after handsomely with that. Sport isn't cheap so I am not paying Sky a rorting cost, I am paying the sports owners what it costs.

I see Sky don't offer Netflix originals, not sure why.....

ockel

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#1932523 9-Jan-2018 08:32

cyril7:

Lets just put aside the big stuff for a moment, and look at the common fodder like HGTV, which covers a lot of material that older folk like, you cannot get near this due to Skys rights, yet so much of there catalog is "currently" not broadcast or available, as its locked up with sky.

Cyril

You mean Freeview channel 17 HGTV? That you can get on Freeview UHF or Freeview Satellite? Or even streamed from the hgtv.co.nz website?

What content that is HGTV owned appears on a Sky channel but not on HGTV?

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#1932524 9-Jan-2018 08:42

Hi, you cannot access HGTV's catalog via streaming due to content rights owned by other local providers who then only show a small portion of the catalog at anyone time, and then keep repeating it over and over whilst in the meantime the catalog back at the source is being added to, again access to that new material is limited until the local provider decides what and when you can have access. HGTV is just an example.

Cyril

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#1932527 9-Jan-2018 08:46

vexxxboy:

kingdragonfly: The second page of the report is telling, with net large customer losses in all units.

Looks like Sky is becoming the equivalent of Dick Smith; it was a powerhouse 10 years ago, but it's becoming irrelevant against its competitors.

well it's not irrelevant for the 800,00 or so that still use it and again i cant understand the hate towards Sky and the hope they go under from people who would never use their services , i cant think of a another company in NZ were there is such irrational hate for the services they provide.

Try Telecom some years ago..

Regards,

Old3eyes

ockel

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#1932531 9-Jan-2018 08:55

cyril7:

Hi, you cannot access HGTV's catalog via streaming due to content rights owned by other local providers who then only show a small portion of the catalog at anyone time, and then keep repeating it over and over whilst in the meantime the catalog back at the source is being added to, again access to that new material is limited until the local provider decides what and when you can have access. HGTV is just an example.

Cyril

Then I suggest that you take that up with HGTV and Choice TV. What content rights that would appear on HGTV does Sky have the rights to and is showing them on its own branded channels?

Dont just give a broad channel example - give some specifics. Cos what you're describing is that the local provider (a Freeview channel provider that broadcasts on the Freeview and Sky platforms) hasnt bought the more recent rights from the US content owner. Thats got zero to do with either Freeview (as a platform provider) or Sky (as a platform provider). Thats not a monopoly issue thats a business case issue. There is nothing that would prevent HGTV NZ buying the rights are there?

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#1933009 9-Jan-2018 17:22

tdgeek:

rugrat: Sky won't be going into streaming any time soon.
Also from story customer loss is expected to slow down to 12000 a year.

brokers comment on sky

Sky chief executive John Fellet said then that "now was not the time for a massive conversion of its core business" to a video-on-demand model.

Saw that. What do you do? They are stuck with Optus for a couple of years yet, adding SVOD for all channels will add costs as they would then pay for two transmission services, with CDN etc. All they can do right now is slash costs. Centralise to one building for a start and drop the brick and mortar costs as well as the staff. They dont need 10 or 12 or whatever it is locations. meanwhile that that love sport will be happy to soldier on blissfully!

They have already started the move to fibre ip delivery. All of Skys channel are available via Vodafone fibre service. But they are miles away from dropping satellite. They are in the business of Linear content delivery. Satellite is the best way for them to achieve that at the moment. By my count dropping the SD feeds and with the changeover fully to DVB-S2 they can cut 2 to 3 t.ps if they need to save delivery costs.

All the old decoder were supposed to be out of the system by end of December. Hopefully in Feb they will do the switchover , which should see a dramatic improvment to the video quality of most channels.

Apsattv

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#1933012 9-Jan-2018 17:30

epr:
JimmyH:

Sky chief executive John Fellet said then that "now was not the time for a massive conversion of its core business" to a video-on-demand model.

In related news, Joseph Hansom designer of the Hansom safety cab, stated that now was not the right time for a wholesale conversion of their business to the new horseless carriage. "We still believe that our innovative one-horse design, which has proved itself far superior to the hackney carriage, is what our customers continue to want as a transportation mode".

"We believe that Hansom cabs are what our customers really want, and don't consider that automobiles have what it takes to replace them", Joseph explained at a heated shareholders' meeting.

Various broadsheet commentators have stated that the internal combustion engine is an inferior product, and for the the occupants of London a nimble one-horse solution continues to provide the best transportation experience, as well as providing Londoners with cheap fertiliser for their rose gardens. They also noted that the two-year fixed-term contract with the Acme Oats Company meant that any investment in a shift away from horse drawn transport would be a financially risky proposition.

I would have to say John Fellet is right now is not the time for a massive conversion to a video on demand model now is 4 or 5 years too late so bye bye Sky.

John Fellet is no dummy, he always has the facts and figures to back things up. They are not going to throw money into trying to become a netflicks clone. The box they have developed with Vodafone is one way things are headed. With a mix of on demand content and live streamed linear channels. With functions like rewinding back and fwd from the EPG and cloud recording and sharing to multiple devices.

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rugrat

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#1933185 9-Jan-2018 21:08

Apsattv:
John Fellet is no dummy, he always has the facts and figures to back things up. They are not going to throw money into trying to become a netflicks clone. The box they have developed with Vodafone is one way things are headed. With a mix of on demand content and live streamed linear channels. With functions like rewinding back and fwd from the EPG and cloud recording and sharing to multiple devices.

Is that the one most customers want to give back as soon as they realise it's limitations?

Doesn't record all the channels for one. Plus Netflix works with any ISP, if you're going to stream content why limit it to one ISP?

networkn

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#1933191 9-Jan-2018 21:28

rugrat:
Apsattv:

John Fellet is no dummy, he always has the facts and figures to back things up. They are not going to throw money into trying to become a netflicks clone. The box they have developed with Vodafone is one way things are headed. With a mix of on demand content and live streamed linear channels. With functions like rewinding back and fwd from the EPG and cloud recording and sharing to multiple devices.

Is that the one most customers want to give back as soon as they realise it's limitations?

Doesn't record all the channels for one. Plus Netflix works with any ISP, if you're going to stream content why limit it to one ISP?

And since you want Sky to die in a fire, is that just tough luck to the thousands of Sky Subscribers who live with an internet connection that wouldn't cope with Netflix or similar HD streaming content? What about those who want to want curated channels like History, Food, living?

For the 500th time, comparing the two isn't a reasonable. They aren't comparable. Netflix has it's advantages, Sky has many. If you find one or the other suits, that's great, wishing the other into oblivian when you don't HAVE to pay them, isn't reasonable. We have and enjoy BOTH.

I would be perfectly happy if I could get Sky for $80-90 that included Sport, Sky Basic, HD Ticket, MySky HDI. During Rugby Season which is about 10 months a year I find great value in Super Rugby and Test Rugby, plus I get to watch the odd bit of other sport that interests me like Squash etc.

Considering 1 trip to the movies for 4 of us with popcorn and drinks and icecream could cost us $100, doesn't seem unreasonable Value.

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#1933221 9-Jan-2018 22:35

networkn:

I would be perfectly happy if I could get Sky for $80-90 that included Sport, Sky Basic, HD Ticket, MySky HDI. During Rugby Season which is about 10 months a year I find great value in Super Rugby and Test Rugby, plus I get to watch the odd bit of other sport that interests me like Squash etc.

The Sky deals thread will tell you how to get that and get change from $50 (you would have to stand down for 30 days)

networkn

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#1933239 9-Jan-2018 22:58

stinger:

networkn:

I would be perfectly happy if I could get Sky for $80-90 that included Sport, Sky Basic, HD Ticket, MySky HDI. During Rugby Season which is about 10 months a year I find great value in Super Rugby and Test Rugby, plus I get to watch the odd bit of other sport that interests me like Squash etc.

The Sky deals thread will tell you how to get that and get change from $50 (you would have to stand down for 30 days)

I am well aware of that thread, I have taken advantage of it for a few years, but ultimately I know they are losing money with every subscriber they have on that plan, so in fairness, I should bite the bullet and pay full price, I just would see full price better value at <100.

Last Year I watched (I think) every SR game a NZ team played in or the highlights of it, I watched the Mitre10 Cup for every Canterbury game and a few Tasman and Wellington games, plus all test matches.

One of my primary reasons for Sky is Food TV, but it's seriously a suck fest right now. It used to have a lot more NZ content, but they seem to spend the weekends running 8 episodes of the same show/chef or endless baking shows. Also they repeat not once, not twice, but 3 times in 24 hours.

I have complained about it, but the feeling I get is that they just don't give a toss. I believe Discovery Australia is responsible for setting food tv programming. It used to be NZ based I believe. It shows as there is now next to no local content. Also I was told there is no HD planned for Food TV for the foreseeable future.

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