"Your Internet Connection is too weak to stream SkyGo" message when trying to connect

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Otagolad

364 posts

Ultimate Geek

#151833 6-Sep-2014 22:18

Anyone had this tonight - I'm on UFB 100/50 and I'm getting this message on my hard wired PC and my iPad. Never had it before.

Shoes2468

785 posts

Ultimate Geek

#1123417 6-Sep-2014 22:45

Yes I had this when trying to stream on Vodafone 15/2 tonight

bjauck

4 posts

Wannabe Geek

#1123470 7-Sep-2014 06:46

Sky Go had been working beautifully. However since yesterday I have been getting the "too weak message". I had just bought a new ipad and had wondered if that nay have caused the issue. I now have the maximum of three devices registered with Sky Go. Also the Sky app now requires me to re-enter log-in details each time it is opened.

Addendum: The "too weak" message only comes up when tring to use SkyGo on either of my Ipads - when using SkyGo on the laptop, SkyGo streams with no problem.

Loismustdye

927 posts

Ultimate Geek

Trusted

#1123471 7-Sep-2014 06:54

Are you on telecom? It's not part f their issues with website connections they had been having?

bjauck

4 posts

Wannabe Geek

#1123472 7-Sep-2014 06:57

I was wondering if it was a Telecom issue too. My broadband is with Vodafone however,,,but I was wondering if their Ipad app was connected via TEL/Spark

afe66

3181 posts

Uber Geek

Lifetime subscriber

#1123487 7-Sep-2014 09:00

How about claiming the signal is weak, not _slow_, to avoid the customer from saying how can it be slow if I have fibre, VSDL etc.

A.

aimsy007

145 posts

Master Geek

#1123533 7-Sep-2014 10:15

Just got off the phone with Sky support. There is a nationwide issue (since yesterday) with all streaming service. They said try back at 12:00pm today.

Otagolad

364 posts

Ultimate Geek

#1123908 7-Sep-2014 22:08

Back up now so all good