Like many Spark customers who got this free promotion, I signed up for the 12 month, or 1 year promotion. I setup a calender notification a few days prior to the roll over date, to give me plenty of time to cancel prior to it rolling over. That time has now come, however I noticed that it rolled over today, rather than in 5 days time when the promotion period should have ended (eg after 1 full year). I also noticed on their website, that is says that billing is every 30 days, which for 12 terms, equals 360 days. So the promotion appears to have been for only 360 days and not for 12 full months or 1 year (365 days)as was advertised. There was no warning email to say that the promotional period was about to end, and it was about to roll over, either like there should have been. The problem is that part of the condition of signing up is that they want your credit card, so instead of the service ending, it appears that it then charges your credit card. I was wondering if anyone else has been caught out by this? I suspect many people thought it was full a proper year, and not 5 days short of a full year.



