However, several hours later when I switched on the bedroom TV I realised that my 2nd decoder (the original MYSKY unit) was no longer working, it wouldn’t play previously recorded programs or anything live Nothing!
I phoned sky back and explained that they had cancelled the multi-room facility 10 days early, they tried to correct this but had a little difficulty so said they would phone back later. 30mins later I received a call from SKY saying that it was difficult to achieve but they had managed to make the 2nd decoder operational again. Success, I thought, but now I can’t view any of previously recorded programs which I had hoped to view during my remaining 10 days, All I got was an onscreen message saying “you were not authorised at time of recording”
I contacted Sky again, and explained the story, they said they would try to correct this and would call back. What do you think the chances are that will be fixed?