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3 posts

Wannabe Geek

Topic # 151921 9-Sep-2014 23:07
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Hi guys,

3 days ago my basic Telecom brand R100 phone started not receiving texts or calls until I make a call then all of a sudden all the texts appear in one go and all the voicemails show up, as any calls I receive go straight to my voicemail for some reason.

I rang Telecom and after 2 hours and totally resetting my phone I still have the same problem. They said it may be a corrupted SIM card.

As everything else on the phone is working and I do get the texts eventually what do you think?

Any help appreciated!

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Uber Geek
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  Reply # 1125437 10-Sep-2014 00:23
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As mentioned, corrupted SIM card is a common problem.

Go to Spark shop and ask if they can replace the SIM as advised.

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Wannabe Geek

  Reply # 1125443 10-Sep-2014 00:34
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Thanks for the quick reply!

Can it be corrupt even though it's a 5 year old SIM with no previous problems?

Do I have to pay to replace the SIM?

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  Reply # 1125445 10-Sep-2014 00:41
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Yes, i have had the same issue in the past.

SIM swap is free.

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Wannabe Geek

  Reply # 1125449 10-Sep-2014 01:57
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Thank you so much for your help!

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