Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




359 posts

Ultimate Geek
+1 received by user: 13


Topic # 105944 14-Jul-2012 16:40 Send private message

Hi Folks


I have a TIVO that is about 12 - 14 months old.  I got it from telecom during a promotion early last year.  As there was no Freeview UHF service in my area until recently, the machine basically remained turned off in the cabinet.  However, we now have the service and  I am starting to use the device but I find the 'Tivo" button doesn't seem to work on the remote  (not the batteries I replaced them).  The light flashes on the remote when the button is pressed but rarely is received by the Tivo.    Is there anything i can do about this or simply forget that I have a tivo or can I swop / buy  another remote?  Bit difficult to use the otherwise excellent Tivo without the remote working 100%.




mxpress

Create new topic
1391 posts

Uber Geek
+1 received by user: 232

Subscriber

  Reply # 655625 14-Jul-2012 17:53 Send private message

This seems to be a common problem with the tivo remotes, ring telecom maybe they will replace it, if not there are plenty of remotes on trademe, alternativly you can get a harmony remote that will also work the tivo and tv and whatever else you have

Greg

2593 posts

Uber Geek
+1 received by user: 1085


  Reply # 655638 14-Jul-2012 18:44 Send private message

I rang the 0800MYTIVO service number which is still just answered by Telecom Broadband Helpdesk when my 18 month old remote failed a few weeks back. Quickly agreed to replace it with a new one which arrived about 2 days later free of charge, including a pre-paid courier bag to send the faulty one back.








Always be yourself, unless you can be Batman, then always be the Batman



 

 





359 posts

Ultimate Geek
+1 received by user: 13


  Reply # 656487 16-Jul-2012 13:49 Send private message

Thanks for your replies.  I rang Telecom this morning and after a simple remote reset, which didn't help, I was told by a very helpful lady that another remote was on the way complete with courier bag to return the faulty one.  Excellent service, I am very impressed. 





mxpress

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

National AI group launching next month
Posted 25-May-2017 09:54


New Zealand Digital Future, according to tech companies
Posted 25-May-2017 09:51


New Microsoft Surface Pro delivers outstanding battery life, performance
Posted 25-May-2017 09:34


Garmin VIRB 360 brings immersive 360-degree 5.7K camera experience
Posted 25-May-2017 09:30


Telecommunications monitoring report: Are you being served?
Posted 24-May-2017 11:54


NetValue partners with CRM Provider SugarCRM
Posted 23-May-2017 20:04


Terabyte looms as Vocus users download 430GB a month
Posted 19-May-2017 14:51


2degrees tips into profit after seven lean years
Posted 19-May-2017 09:47


2degrees growth story continues
Posted 17-May-2017 15:25


Symantec Blocks 22 Million Attempted WannaCry Ransomware Attacks Globally
Posted 17-May-2017 12:41


HPE Unveils Computer Built for the Era of Big Data
Posted 17-May-2017 12:39


Samsung Galaxy S8 Plus review: Beautiful, feature-packed
Posted 16-May-2017 20:14


After ten years of mail pain Spark is done with Yahoo
Posted 15-May-2017 13:12


Warnings from security firms: do not click that link or risk your computer being infected
Posted 15-May-2017 10:11


Pushpay named NZ Hi-Tech Company of the Year 2017
Posted 15-May-2017 09:59



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.