Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




3142 posts

Uber Geek
+1 received by user: 1609


Topic # 129326 10-Sep-2013 21:36
Send private message

After a few nights fault finding I have narrowed it down to one of my beloved TiVo's.  It has started to intermittently drop it's HDMI output (handshake issues?).  Sometimes it blinks on and off every second, and sometimes the signal gets lost altogether.  A quick unplug of the HDMI cable or turning the TV off and on fixes it till it occurs next time.  Often coincides with a new recording starting or finishing.  Cables and TV's have been eliminated, and the issue does not occur when the suspected faulty unit is replaced with my other TiVo.

Given they are obsolete in NZ (sob sob) are these worth repairing?  If so who does the repairs?  (Waikato)

In the event I will have to resign to replacing it with something else (I refuse to go back to watching live TV), what else in the PVR offerings even comes close? 

Damn these first world problems!

Edit:  Well out of warranty an unfortunately probably borderline on the CGA as well. 




Always be yourself, unless you can be Batman, then always be the Batman



Create new topic
6434 posts

Uber Geek
+1 received by user: 1571


  Reply # 892949 10-Sep-2013 21:45
Send private message

Give telecom a try, assuming you bought it from there.they might be accommodating with a replacement or repair even though it is out of formal warranty.

749 posts

Ultimate Geek
+1 received by user: 173

Trusted

  Reply # 892970 10-Sep-2013 22:25
Send private message

I have 3x TiVos and one of mine has had a similar problem for over a year. Works fine if I force output to 576P or 576i but any HD resolution gives the same result as you - intermittent HDMI handshake problems. It's not the TV or HDMI cable.

Thankfully I use this one mainly to record, then use the HNP feature to copy programs to another TiVo on my network. Would love to get this fixed, and if I'd known it was the TiVo instead of a suspect TV back when it was under warranty, I would have sent it in then.

I believe Hybrid maybe flexible on the warranty aspect of this particular fault?

If you're listening Dan Hybrid, do you think we have a chance?




Tivo upgrades to operate with the new OzTivo EPG, support and service. Over 300 performed here so far. See: www.hillcrest.net.nz


 
 
 
 




3142 posts

Uber Geek
+1 received by user: 1609


  Reply # 894200 11-Sep-2013 12:21
Send private message

I must admit that I replaced the TV as I thought that is what was failing. The old TV had slightly different symptoms but still signal related. Also have been living with the glitches for a long time.




Always be yourself, unless you can be Batman, then always be the Batman





3142 posts

Uber Geek
+1 received by user: 1609


  Reply # 894353 11-Sep-2013 16:37
3 people support this post
Send private message

Thanks for the replies. I didn't hold out much hope but gave Telecom a ring as suggested. To my surprise they are standing by the product and are sending me a refurbished unit as a replacement (there are no new ones in the country). More than happy to get one thats tested and working.

So big bouquet to Telecom :-)

Great product, great support, and it fails to fly in NZ....shame.







Always be yourself, unless you can be Batman, then always be the Batman



455 posts

Ultimate Geek
+1 received by user: 139


  Reply # 894354 11-Sep-2013 16:40
Send private message

Even though you've solved the problem, for future; it would still be possible to order one in from overseas. Even if you had to use a drop ship service like YouShop.

-Aidan

Mr Snotty
8416 posts

Uber Geek
+1 received by user: 4343

Moderator
Trusted
Lifetime subscriber

  Reply # 894364 11-Sep-2013 16:58
Send private message

AidanS: Even though you've solved the problem, for future; it would still be possible to order one in from overseas. Even if you had to use a drop ship service like YouShop.

-Aidan


I don't think this works anymore, they've gone a bit crazy on the lockdowns to prevent that sadly enough - else I'd be one to do this.




749 posts

Ultimate Geek
+1 received by user: 173

Trusted

  Reply # 894376 11-Sep-2013 17:22
Send private message

scuwp: Thanks for the replies. I didn't hold out much hope but gave Telecom a ring as suggested. To my surprise they are standing by the product and are sending me a refurbished unit as a replacement (there are no new ones in the country). More than happy to get one thats tested and working.

So big bouquet to Telecom :-)

Great product, great support, and it fails to fly in NZ....shame.




Are they doing this at no charge, and if not, how much is this costing you? I may do the same depending on your outcome.




Tivo upgrades to operate with the new OzTivo EPG, support and service. Over 300 performed here so far. See: www.hillcrest.net.nz


112 posts

Master Geek
+1 received by user: 24

Trusted
Hybrid TV (TiVo)

  Reply # 894477 11-Sep-2013 21:02
Send private message

AidanS: Even though you've solved the problem, for future; it would still be possible to order one in from overseas. Even if you had to use a drop ship service like YouShop.

-Aidan


Regardless of any commercial restrictions, there are no units available on this side of the pond either. US/Other region units will not work



3142 posts

Uber Geek
+1 received by user: 1609


  Reply # 894487 11-Sep-2013 21:33
Send private message

Spong:
scuwp: Thanks for the replies. I didn't hold out much hope but gave Telecom a ring as suggested. To my surprise they are standing by the product and are sending me a refurbished unit as a replacement (there are no new ones in the country). More than happy to get one thats tested and working.

So big bouquet to Telecom :-)

Great product, great support, and it fails to fly in NZ....shame.




Are they doing this at no charge, and if not, how much is this costing you? I may do the same depending on your outcome.


CSR said that as we purchased it from Telecom, and have remained loyal Telecom customers, they would stand by the product and swap out the faulty unit for a refurbished one.  No agreement or discussion at all about costs so assume it's at no charge.  



 






Always be yourself, unless you can be Batman, then always be the Batman



7948 posts

Uber Geek
+1 received by user: 813

Subscriber

  Reply # 894617 12-Sep-2013 09:22
Send private message

DanHybrid:
AidanS: Even though you've solved the problem, for future; it would still be possible to order one in from overseas. Even if you had to use a drop ship service like YouShop.

-Aidan


Regardless of any commercial restrictions, there are no units available on this side of the pond either. US/Other region units will not work


Are you ever going to release a replace TiVo down here  or is the the end of the road??  pity because the TiVo is a great box..




Regards,

Old3eyes


875 posts

Ultimate Geek
+1 received by user: 56

Subscriber

  Reply # 895366 13-Sep-2013 17:17
Send private message

Did you try another HDMI cord witha different brand? I recently had a HDMI cord refuse to work with a panasonic Blue Ray player had worked fine but then just stopped, same cord in other devices worked fine but once I changed cables from a different manufacturer no problem at all.

But otherwise trademe for a new tivo thankfully all those telecom customers who got one and didn't want them provided a bit of a supply chain for awhile at least.

Create new topic


Donate via Givealittle


Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

A call from the companies providing internet access for the great majority of New Zealanders, to the companies with the greatest influence over social media content
Posted 19-Mar-2019 15:21


Two e-scooter companies selected for Wellington trial
Posted 15-Mar-2019 17:33


GeForce GTX 1660 available now
Posted 15-Mar-2019 08:47


Artificial Intelligence to double the rate of innovation in New Zealand by 2021
Posted 13-Mar-2019 14:47


LG demonstrates smart home concepts at LG InnoFest
Posted 13-Mar-2019 14:45


New Zealanders buying more expensive smartphones
Posted 11-Mar-2019 09:52


2degrees Offers Amazon Prime Video to Broadband Customers
Posted 8-Mar-2019 14:10


D-Link ANZ launches D-Fend AC2600 Wi-Fi Router Protected by McAfee
Posted 7-Mar-2019 11:09


Slingshot commissions celebrities to design new modems
Posted 5-Mar-2019 08:58


Symantec Annual Threat Report reveals more ambitious, destructive and stealthy attacks
Posted 28-Feb-2019 10:14


FUJIFILM launches high performing X-T30
Posted 28-Feb-2019 09:40


Netflix is killing content piracy says research
Posted 28-Feb-2019 09:33


Trend Micro finds shifting threats require kiwis to rethink security priorities
Posted 28-Feb-2019 09:27


Mainfreight uses Spark IoT Asset Tracking service
Posted 28-Feb-2019 09:25


Spark IoT network now covers 98% of New Zealand population
Posted 19-Feb-2019 09:28



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.