Unable to login to Gmail using Chrome..but can via IE

Forums › Chromium OS and Google Chrome OS › Unable to login to Gmail using Chrome..but can via IE

antaeusa

221 posts

Master Geek

#114734 1-Mar-2013 10:04

Hi,

I am on W8, and I can access my gmail using IE.. however I can't using Google Chrome. Has anyone else had this issue?

I have tried the following

-Re installing Chrome
-Clearing cookies
-Clearing history

So far nothing has worked.. bit strange!

Klipspringer

2385 posts

Uber Geek
Inactive user

#772119 1-Mar-2013 10:05

Whats the error message when you log on?

antaeusa

221 posts

Master Geek

#772120 1-Mar-2013 10:06

The username or password you entered is incorrect.

The System Date Time is correct.

I am using Google Chrome Version 25.0.1364.97

Klipspringer

2385 posts

Uber Geek
Inactive user

#772127 1-Mar-2013 10:17

antaeusa: The username or password you entered is incorrect.

The System Date Time is correct.

I am using Google Chrome Version 25.0.1364.97

Have you signed into google chrome? Try signing out of chrome.

antaeusa

221 posts

Master Geek

#772128 1-Mar-2013 10:23

Klipspringer:
antaeusa: The username or password you entered is incorrect.

The System Date Time is correct.

I am using Google Chrome Version 25.0.1364.97

Have you signed into google chrome? Try signing out of chrome.

I initially did but have logged out of it. I just don't get it..seems like this guy is having the same problem?..http://productforums.google.com/forum/#!topic/chrome/XkgH0eNAF8I

Dairyxox

1515 posts

Uber Geek

#772184 1-Mar-2013 11:23

Sorry I dont have a solution.
You could check your time and date are correct? (Although I suspect they are if IE works okay)

But time like theses dont you wish google had a phone support helpdesk?

I suspect your chrome has auto-updated, and hosed itself, and may come right when google silently rolls out the next update (probably within 3 days)

antaeusa

221 posts

Master Geek

#772204 1-Mar-2013 11:33

Dairyxox: Sorry I dont have a solution.
You could check your time and date are correct? (Although I suspect they are if IE works okay)

But time like theses dont you wish google had a phone support helpdesk?

I suspect your chrome has auto-updated, and hosed itself, and may come right when google silently rolls out the next update (probably within 3 days)

Yeah bugger! I created a question on Google Forums.. I wonder if they would be keen to answer it!

antaeusa

221 posts

Master Geek

#772222 1-Mar-2013 12:22

Guys victory!! It was the Kaspersky Virtual Keyboard (extension for Google Chrome) that was doing the damage! . .wasted so many hours!! Since my p/w had lower case/upper case letters maybe the Kaspersky Virtual Keyboard probably couldn't mange to distinguish it because I'd a different account which had all lower case letters and it worked on Google Chrome!

Thank you guys for your help.