Shin: So I have talked with neighbors and they are all having same problem. voltage fluctuating low as 60v to 180v up and down. suggested to them to shut off the main switch but no one want to lose light at the house even its dim. Vector never answer phone. lodged numerous outage report by the app, not a single response. people on the other side of road does not have such problem so it seems on our side of road only.

If others in your neighborhood don't want to follow advice, each to their own, but as others have commented and I will reinforce, you are in a very dangerous and potentially fatal situation.

Can you go elsewhere until the fault is resolved?

Just my opinion but I think you need to get an acknowledged expert to back you up. Get an electrician in, have him/her say you are in danger, then call 111.

so you have called 0508 832 867 and pressed 1?

well people have reported to you to turn the breaker off cause you could get a shock, to me thats life threatening.

just keep waiting on the line, you need to report it and if you keep giving up it will just keep delaying a resolution.

111 aint going to do much as they dont deal with the lines. likely tell you to call vector.

Contact news media. John Campbell loves this kind of thing. Say your lives are in danger. Publicity moves mountains when companies don't want to respond. 

Rikkitic:

 

companies don't want to respond. 

 

 

 

but you dont know they dont want to respond though. they are hugely busy, 2 different storms in a matter of days, 200k people with out power, hell in my suburb alone there were 4-5 different places where trees fell on power lines, in some cases they were easy fixes, others took a couple of days.

thats way to extreme at this point.

vector have also stated they will be dealing with larger areas first as they are the biggest wins in terms of people getting power back.

has the OP tried using the Vector APP to log a fault if they cant get through on the phone?

you NEED to log a fault regardless or no one will know there is a problem.

Jase2985:

 

but you dont know they dont want to respond though. they are hugely busy, 2 different storms in a matter of days, 200k people with out power, hell in my suburb alone there were 4-5 different places where trees fell on power lines, in some cases they were easy fixes, others took a couple of days.

 

thats way to extreme at this point.

 

I do realise this is an exceptional situation, but surely there ought to be a mechanism for dealing with life-threatening circumstances (if that is what they are). If OP or others are truly in danger and they can't reach anyone, what the hell are they supposed to do?

Call the number and press 1 like mentioned, log a fault.