First time poster - please let me know if I can do this better.
My husband and I have recently bought our first home, a 1979 hardiplank in Hamilton. We are looking at getting a heat pump installed but after getting quotes from three different builders are now totally confused about size, location and placement height!
The main confusion is around placement - one installer told us that the indoor part of a high wall heat pump "should not be placed higher than the top of a window". Most heat pumps we've ever seen are higher than the top of a window. I've tried googling but everything I've found discusses placement of the outside part, not the inside. Is this a new recommendation or has there been a miscommunication and they mean "don't install it above a window" - any ideas?