Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




5 posts

Wannabe Geek


Topic # 143329 10-Apr-2014 16:56
Send private message

Hi guys,

I recently purchased a Roku 3, I also use Unblock-us to set up the Roku with USA channels and that all been successful. It's using ethernet, and I have a VDSL connection with Slingshot.

I am having issues streaming Netflix on the Roku, it constantly gives errors, I think this is due to Google's 8.8.8.8 DNS being built into the Roku 3 which may override the unblock-us DNS addresses I put into my Netcomm modem/router. Netflix on my pc streams fine.

Is there an easy way I can somehow configure my modem/router to ONLY block the Roku device from using a DNS of 8.8.8.8? I need to be able to force the Roku to use ONLY the DNS addresses of unblock-us.

I think this may solve the issue.

Has anyone else had such an issue??

The model of my Netcomm is NF4V

It's really doing my head in :(

Any help would be appreciated.

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4
1970 posts

Uber Geek
+1 received by user: 180

Trusted
Subscriber

  Reply # 1023037 10-Apr-2014 18:02
Send private message

If it's any consolation I'm also having issues today streaming on Netflix, using a wired Roku 3 with Unblock-us, on Vodafone UFB.




MacBook Pro 15" w/ Retina Display (2013) | iPad Air 2 Wi-Fi+4G 128GB (Gold) | iPhone 6S Plus 64GB (Gold) | Apple TV (4th Generation) | Apple Watch Series 2 (42mm Space Grey)


2038 posts

Uber Geek
+1 received by user: 212

Subscriber

  Reply # 1023169 10-Apr-2014 22:54
Send private message

Using Roku 3 with Unblock-us on Bigpipe, watching Amazon Video with no problems today.

Like you, I have the DNS servers set in the router.

 
 
 
 


814 posts

Ultimate Geek
+1 received by user: 111


  Reply # 1023231 11-Apr-2014 09:10
Send private message

Roku 3 Netflix working perfectly (wirelessly) on Telecom VDSL. 

4911 posts

Uber Geek
+1 received by user: 1359

Trusted

  Reply # 1023247 11-Apr-2014 09:47
Send private message

Works on WiFi at my house, Hg659 and a Fritz







5 posts

Wannabe Geek


  Reply # 1023433 11-Apr-2014 13:44
Send private message

Did you have to open or configure any ports in your modem in order to complete the Netflix setup?


336 posts

Ultimate Geek
+1 received by user: 152

Subscriber

  Reply # 1023436 11-Apr-2014 13:50
Send private message

dalkara: Did you have to open or configure any ports in your modem in order to complete the Netflix setup?



No. Opening ports is only necessary for services which need to connect to your computer, like bittorrent or game server hosting. Netflix is plain old connection to a remote server, so needs no ports open.







5 posts

Wannabe Geek


  Reply # 1023437 11-Apr-2014 13:53
Send private message

Yes, true...but from the my network to the modem...I was thinking, since 8.8.8.8 DNS is built into the Netflix app on Roku, this could be causing my issues? Is there a way I can stop the Roku from using 8.8.8.8 over the DNS in my modem from unblock-us?



336 posts

Ultimate Geek
+1 received by user: 152

Subscriber

  Reply # 1023439 11-Apr-2014 13:56
Send private message

Unlikely, considering other people in this thread have managed to get netflix working simply by changing DNS in their router. I don't have a Roku, sorry. But I do read a lot, and although I've heard that Chromecast devices have hardcoded DNS, I've never heard that about Roku. Perhaps you could try some of the solutions suggested for Chromecast users to rule out DNS?

I have unotelly DNS in my router and use Netflix on my 1st gen Sony smart TV. It works well, but throws errors on a regular basis. Like scrolling down, causing the TV to load more results, it then errors out and that row remains unloaded. Retrying usually works. Is that similar to what you have?





Banana?
3878 posts

Uber Geek
+1 received by user: 772

Subscriber

  Reply # 1023444 11-Apr-2014 14:14
Send private message

ripdog: Unlikely, considering other people in this thread have managed to get netflix working simply by changing DNS in their router. I don't have a Roku, sorry. But I do read a lot, and although I've heard that Chromecast devices have hardcoded DNS, I've never heard that about Roku. Perhaps you could try some of the solutions suggested for Chromecast users to rule out DNS?

I have unotelly DNS in my router and use Netflix on my 1st gen Sony smart TV. It works well, but throws errors on a regular basis. Like scrolling down, causing the TV to load more results, it then errors out and that row remains unloaded. Retrying usually works. Is that similar to what you have?


AFAIK the Roku doesn't have a hard coded DNS address, it's just that you cannot change it on the device. The AppleTV, and now the Amazon Fire are both devices that will stream Netflix AND you can change the DNS.

19 posts

Geek
+1 received by user: 1


  Reply # 1030220 23-Apr-2014 23:28
One person supports this post
Send private message

trig42:
AFAIK the Roku doesn't have a hard coded DNS address, it's just that you cannot change it on the device.


Actually, since the latest update, the Netflix app on Roku 3 does have the Google DNS servers hard-coded:
http://support.unblock-us.com/customer/portal/articles/1523907-solutions-for-region-issues-with-roku-and-netflix

The solution (as per the Unblock-Us support articles) is to either blocking outbound DNS from the Roku at the router or null routing 8.8.8.8.

2240 posts

Uber Geek
+1 received by user: 352

Trusted
Subscriber

  Reply # 1030221 23-Apr-2014 23:32
Send private message

I'm suprised they have done that, given 8.8.8.8 is the most hijacked DNS server on the web. Setting a 3rd party DNS server on your router to be dished out via DHCP is also a bit weird given what that will do for cached content.

Poor form...., glad I went with another device!

19 posts

Geek
+1 received by user: 1


  Reply # 1030225 24-Apr-2014 00:05
Send private message

Yes, it does seem a bit odd. However, it's worth reiterating that only the Netflix app on Roku 3 does this, not the device itself.

814 posts

Ultimate Geek
+1 received by user: 111


  Reply # 1031680 26-Apr-2014 16:52
Send private message

I wonder if Netflix intend to implement hardcoded DNS across all their apps on other devices?  ATV? Playstation? Xbox? Amazon Fire?

2240 posts

Uber Geek
+1 received by user: 352

Trusted
Subscriber

  Reply # 1031707 26-Apr-2014 18:22
Send private message

uknzguy: Yes, it does seem a bit odd. However, it's worth reiterating that only the Netflix app on Roku 3 does this, not the device itself.


Well this is interesting, have also seen a few people mention that their favorite DNS providers and VPNs briefly stopped working with Huluplus etc, so clearly someone is putting pressure on them to stop allowing non-US users using anti-geoblocking services.

By forcing the DNS servers into the APP that's certainly one way for them to control that...

65 posts

Master Geek
+1 received by user: 2


  Reply # 1032186 27-Apr-2014 19:56
Send private message

There is an excellent guide on the Unotelly site which gives instructions for lots of different routers to set up static routes. I did this earlier this evening and now everything is working perfectly.

See http://help.unotelly.com/support/solutions/articles/192836-why-do-i-need-to-block-public-dns

Cheers.

 1 | 2 | 3 | 4
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Nothing nebulous about Microsoft’s cloud-transition
Posted 21-Jul-2017 15:34


We’re spending more on tech, but not as much as Australians
Posted 21-Jul-2017 11:43


Endace announces EndaceFabric for network-wide packet recording
Posted 20-Jul-2017 20:49


Acorn 6: MacOS image editing for the rest of us
Posted 20-Jul-2017 17:04


HTC faces backlash over keyboard pop-up ads
Posted 19-Jul-2017 15:53


BNZ adds Visa credit cards to Android Pay wallet
Posted 18-Jul-2017 19:44


Still living in a Notification hell – Om Malik
Posted 18-Jul-2017 13:00


Duet Display uses iPad to extend Mac, PC
Posted 18-Jul-2017 10:58


PC sales could be worse
Posted 17-Jul-2017 07:34


Crypto-currencies, tulips, market bubbles
Posted 17-Jul-2017 06:38


NZ Tech Podcast: Big batteries, solar cars, cold war, IoT
Posted 16-Jul-2017 16:53


Vodafone Australia mulls Wisp alliance, NZ implications
Posted 13-Jul-2017 16:49


Rural health professionals see fibre pay-off
Posted 13-Jul-2017 11:52


Vodafone announces expansion of $5 Daily Roaming
Posted 13-Jul-2017 10:20


Intel unveils powerful Intel Xeon Scalable processors
Posted 12-Jul-2017 20:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.