Netflix forcing relogin after every start

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ronw

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#175023 14-Jun-2015 19:36

I am suddenly getting a Netflix error message requesting me to re login in. This worked fine for months but last couple of weeks every time I start up Chrome and go to Netflix it says oops something wrong please logout and re log in. Once I do that everything is fine until the next time I start up Chrome and go ro Netflix. Anyone else experiencing this?

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turb

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#1324938 15-Jun-2015 12:45

Have you tried clearing the browser cache?

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n4

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#1324963 15-Jun-2015 13:27

Netflix NZ or from overseas?

I did have some experience where the Smart TV (LG) was often logged out. This started a month or two ago, and seemed to get worse up to the point where it failed completely (would login but not play anything). Last week I ended up removing the app, 'logging all devices out' from the web interface and reinstalling and it seems to have fixed it. Getting a fresh start seems to be the key so clearing the browser cache as suggested above sounds like a good idea.

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joshhill96

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#1325006 15-Jun-2015 14:23

Time to ditch Chrome, I use Internet Explorer and Netflix works very well, no issues since.

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ronw

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#1325021 15-Jun-2015 14:38

NO thanks IE is a dog. I think I have figured out what is wrong. Because I am basically lazy I made a shortcut that opened up Chrome and went off to Netflix. That sees to be the problem. If I open Chrome manually and then go to Netflix it seems to work fine, but when I use the shortcut it fails to recognise my previous login and requests me to re sign in.
I am continuing to test

Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

& many Windows laptops, Desktops etc

richms

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#1325662 16-Jun-2015 11:28

Are they sticking a session ID in the URL or something that you are ending up with in your shortcut?

Richard rich.ms

ronw

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#1325690 16-Jun-2015 12:09

Nope URL is just netflix.com.browse
I haven't tested using Chrome direct long enough to be sure it has solved the problem. It's a real pain.

Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

& many Windows laptops, Desktops etc

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turb

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#1325707 16-Jun-2015 12:32

joshhill96: Time to ditch Chrome, I use Internet Explorer and Netflix works very well, no issues since.

No problem is so bad that IE is the answer.

Interests: HTPC, Web App authoring.

jaysin

20 posts

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#1325718 16-Jun-2015 12:53

joshhill96: Time to ditch Chrome, I use Internet Explorer and Netflix works very well, no issues since.

x 2, I use I.E. for all my streaming stuff and don't seem to have any issues.
Chrome had some updates a few weeks ago which have caused some issues too. You can't zoom in / out onto a lot of images that you use to for example.
The latest bookmark saga hasn't added to Chrome's reputation either.